February 2023 by Melinda Triplett
*Update:After months of trying to reach Justin, we are now going to be taking them to small claims court and have reported them to the Licensing Bureau. Customer satisfaction Is certainly not a priority and the office staff (his mother/wife?) will not even allow calls to through to the owner. We were told to go ahead and contact an attorney (and we did) without any response. We asked for a copy of their insurance certificate and they refused. Perhaps they are not actually insured. Otherwise it would not be a problem. Again. We have a slip and fall situation. I wonnder how many other customers have had a poor experience.We had an epoxy floor installed in our garage. The initial work was very good. However, we have standing water near our two drains that pose a very dangerous slip and fall threat. Have tried since January 2021 to get situation resolved, but they washed their hands of the issue. The owner, Justin Benjamin, will not return any phone calls and we have had no contact with him since before the floor was installed.They do good work, but if you have a problem, they may not be willing to do anything to fix it and don't expect to have any contact with the person that owns the company. In fact, you may experience what I did. Told to call a person that doesn't even work for the company any longer. Then, have this person categorically deny that they could have cause the problem.There are other companies out there that do this type of work and I would recommend not using Finished Concrete as the owner/office staff will not be receptive to fixing any issue you may have.Service: Flooring
