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November 2023 by Ann Diepenhorst
The integrity and trustworthiness of the staff here is like none other. Came for a transmission flush and oil change and left with neither done, only plans to come back when they’re actually needed! They informed me that newer (2010 Dodge 1500) vehicles can go for much longer than suggested for oil changes (no one has ever told me this since I’ve had the vehicle) and through a quick carfax, we assume the flush was done with other work I have had done.Thank you so much for your kindness and patience. I will be back!
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November 2023 by Mary Colpetzer
West Branch location has been great to me and my truck. Billy and the other crew members are very professional and kind every time I stop.Recently I needed my radiator flushed due to blockage. Billy handled the issue even though it didn't work correctly because it was blocked more than the machine could help. I highly recommend them!Services: Tires
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September 2023 by Vaughn S
This place was AWESOME! Everyone was on the same page, and the boss man controlled his crew all together as one > cool place to go to they explained everything. I got my oil and transmission done for a good price > great place, 10/10Services: Transmission
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July 2023 by Jodie Peters
I have zero confidence that we received a quality oil change today. Everyone seemed very scattered and not quite knowledgeable in what they were doing. Should have waited and gone elsewhere.Service: Oil change
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July 2023 by Randy Stump
I had a very short wait (3-5 minutes) then they jumped right on my vehicle. Both men that serviced my vehicle seemed very knowledgeable and efficient.I will return to them for our future maintenance.
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June 2023 by A B
Absolutely amazing staff. Went the extra mile to make sure everything was safe and beyond ready to go!Service: Oil change
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June 2023 by S B.
When a business does so well that you feel compelled to write a review, that really says something. Many people are all too happy to write a negative review when they have a bad experience but it's easy to forget to leave a good review however one must be left for this establishment. They were very professional, they cross checked everything with everyone in the bay so that all the guys knew what the other was doing. I assume this is for safety and it's brilliant. The gentleman who assisted me was professional, polite and kept me appraised of everything that was happening with my car. Overall it was a really nice experience and I will be going back for sure.
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May 2023 by L. P.
Very organized, staff are extremely polite and informative. Runs like a precision OR with all the cross checks and acknowledgements. Pricing was good, right in the range I expected. Highly recommend them.
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May 2023 by Joni Hayes
Came in for oil change and they were extremely nice and knowledgeable. They didn’t try to sell me on anything I didn’t need. I asked Braydon if he would check my cabin filter because my friend suggested it and he was so polite and willing. He ended up cleaning an entire mouse nest out of it, practically! He explained everything they did and why. A new guy, Dustin, also worked on my oil change and air filter replacement, showing it to me and not being pushy, just asking what I would like done.I would highly recommend this place, especially if I could get Brayden and Dustin again. Lol.Services: Air & cabin filter replacement
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May 2023 by Michele Topor
Being a woman going to a quick change oil place is a little daunting. But here they make you feel very comfortable and are very pleasant to work with. I was there on May 11th, 2023, and those guys were really awesome! Friendly, quick, and great service! In a world where there’s an oil change place on every corner, these guys made me feel like the job was done right. The price was great - especially for a new air filter - which was surprising. Most oil change places gouged you on accessories, but they didn’t try to sell me anything I didn’t need and went about doing the work quickly.Services: Air & cabin filter replacement
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May 2023 by Nancy Kuhlmey
Great place the guys that took care of my car was super polite and did a great job thank you guys
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March 2023 by Hunter Morgan
These guys did a great job. They went even beyond when a few weeks after I had my oil changed I had a question. I stopped by and asked them to help, they gladly popped the hood to my car and helped. Highly recommendedServices: Air & cabin filter replacement
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March 2023 by Ricky Maynard
Steven was super friendly. (Entire staff was). In and out pretty quickly and they were not pushy on the extra servicesServices: Air & cabin filter replacement
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February 2023 by Andy Shaffer
Quick and professional. But pricey though $119 for an oil change and they upcharge for the better washer fluid that doesn't freeze in the middle of winter
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November 2022 by Mike Buffman
A Great place to have your car or truck serviced, I had a transmission flush, Jason and Dave did a great job, will definitly recomend Performance Plus of West Branch Mi
