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April 2024 by Amy May
This bank is RIDICULOUS when it comes to thier loans! You won't qualify unless your bankruptcy is 10yrs old PERIOD! Even Chapter 13 where you paid back your debts! We have been banking with them for 15yrs & they still won't approve us for a Personal loan ??? Our credit scores were 700s prior to Bankruptcy too. UNBELIEVABLE! We're closing our accts ASAP!!!
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October 2023 by Stephen Ward
Best bank I've ever dealt with.
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January 2023 by Paul Wood
Consistently the slowest lobby service I've experienced in my 59 yrs.
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October 2021 by Carly M.
I have always had amazing service at PNC. I have met several times with their financial advisors/loan offices and Kelli Jo is superb. She is friendly and knowledgeable and i really appreciate that. I have banked with PNC since I was 16 (now 30) and have always had great experiences. One thing that I really liked was that I could add travel on their website so when my husband and I traveled out of the country, I was able to update with my leave and return dates so they did not question my purchases while in the Dominican Republic. All the tellers are always really friendly as well and the small town atmosphere is great. They call me by name and always say hello!
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October 2020 by P Jackson
Absolutely horrible customer service! Refused to take a deposit because I didn’t have an appointment set up! But yet if they want gas, food, or any retail then they expect us wait on them when they walk in. Since when is banking NOT an essential service! This should be open like everyone else! Why do they think they are better than we are?
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May 2020 by Jennifer O.
Under a stay at home order my husband attempted to make a cash deposit with my ID and the last 4 digits of my account since I do not have any deposit slips. He was told he couldn't. I called and was told for my security they couldn't look up the number. I could pick up deposit slips and send one with him or he could use my debit card at the ATM. How is that more secure? He would have the ATM card number or my full account in either one of those situations. Ridiculous policy and I'll be switching banks within the week.
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August 2019 by Tod fourtwentyone
It a bank.
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November 2018 by Matthew Sikorski
Always quick and satisfactory service. 5/5
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April 2018 by Anonymous A.
Do not use pnc bank. Terrible customer service. There pending deposte/with draw system is a rigged scam if I have ever seen one. There pending with draws will clear before deposits even cash deposits. Any chance they can to give you a 36 dollar over draft they jump at the chance to. A purchase at midnight will clear instantly to give you a overdraft few before the morning of a cash deposit. Pending purchases show a 1 dollar amount and will be cleared instantly if your funds are low so they can accumulate multiple over drafts however if you had significant funds in your account those same purchases pending 1 dollar would sit for 3 days waiting to clear. I called pnc and how convient no manager was even working that week. No one can help except make excuses. Avoid pnc.
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March 2018 by Crystal Hilliard
Tried to cash a check had a licence birth certificate social security card and a piece of mail and was told that's not enough I'd to cash a check what a bunch of morons
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December 2017 by Anthony Coffey
Worst bank I ever tried to deal with as a contractor could not cash a check with two pieces of I'd beware of this bank take your business somewhere else
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July 2014 by B G.
Banks are notorious for taking advantage of the little guy. The bad press is endless, and the reality is we need banks. The fees and crazy rules they implement at the corporate level can only be applied at a local branch. The management of this Branch is very friendly. Both Kelly and Kelly always are very helpful. The rest of the tellers are efficient and eager to help with whatever my banking needs. True story, I wrote a check to a friend using an old check that they intended to cash as they were also a PnC customer. Unfortunately the old check was not valid for whatever reason with the account number changes. Rather than cause a fuss, this teller took care of everything, looked up my account, and cashed the check. When I was. In the branch the next time, she actually had a note in her pocket reminding herself to call me and suggest I eliminate any old checks. WOW, that was impressive!
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August 2011 by A Google User
Had pnc since 96 and hate it we are always getting screwed out of our money wish it was easier to switch banks