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January 2024 by Michael Rossow
Had a great experience, Hunter took good care of me and had my issue fixed fast and for less then I was expecting.
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January 2024 by Nicole Blades
Thank you to the techs there!!My daughter's car broke down on the way back to CMU on Thanksgiving weekend. My parents live in Rose City but we aren't from the area.We had the car towed to Snider's and left a note in the drop box about what the suspectednissue was. We called that Monday to check on the status. We were told that they currently were down to one tech and it would be at least Tuesday until it could be looked at; not ideal but nothing we could do and everyone was home safe.They called on Tuesday and Snider's confirmed what we suspected and gave us a quote in the range we were expecting. We got a second call about a bolt broken in the manifold with an additional quote. We gave the go ahead and we were quite pleased when we were called back and told that the tech was able to remove the bolt without removing the exhaust manifold, yeah!We paid for the repairs over the phone and Snider's allowed my parents to pick up the keys so that we could get the car on Saturday when they were closed.Overall, we were very satisfied with the service.
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November 2023 by Trevor Hadrich
Drove an hour just to be told they wouldn't work on my Truck. Had the appointment made for two weeks to replace the bad ball joints and was told I couldn't use the waiting room. This is not the Snider's I remember.Service: Tires
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November 2023 by Seth Ehinger
Quick and affordable services. Not too bad on the wait times. The staff are always friendly and customer oriented.
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July 2023 by Page Houghton
We broke down heading to the UP in West Branch. My boyfriend called first thing the next morning. The person he talked to said they had a full day but he felt for people who break down. Told us he would fit us in. We had the car towed and the car was fixed in hours. Not only that but knowing we were stuck without a car they came and got my boyfriend to bring him to the shop to get the car. Such caring people. We were back on the road and on our way. Definitely recommend!
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July 2023 by Alice Andryc
I was traveling and noticed a cable hanging down beneath the backend of my car. It was split and frayed. I liked their add so called to see if they could fit me in before I traveled the last 3 hours home. They were friendly and efficient which was much appreciated. The cable was leftover from my late husband’s motorized chair lift which hadn’t been used since 2012. The entire cable was melted and fried and could have caused a fire had these great people not been able to help. It was removed and I was gratefully on my way! Thank you sooo much for helping this concerned traveler!!
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June 2023 by Mary Gehl
Snider's car care is just what it's name says, they truly care about the best possible choices for your car and your budget. They go out of the way to help figure out ways to help.
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January 2023 by Jennifer Dickerson
Great customer service, fair price , will come back againService: General repairs & maintenance
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October 2022 by Jim Taz
I went in to have an oil and filter change.. reasonable price, courteous fellow at the counter.. had me out of there in about 20 minutes.. definitely will return for the next change.Service: Oil change
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August 2022 by virginia babiuk
I am a 65 year old disable widow senior i took my old car in to get check because i was debating on selling it or repairing it . There was a leak in the front area so I paid them 45.00 for them to check out the leak and they gave me a written estimate for the repairs for 1,248.00 said my transmission pan had holes in it and my oil pain had holes in it both needed replacement plus the the transmission lines need to be replaced and the valve cover gasket. So that was alot of things to repair all at once so I took it to another mechanic for a second check out which he did for free and all it needed was the transmission lines and a trasmission cooler which cost me 260.00 total to have fixed . So I called Sniders and explained what happened and all I got from the owner relative was she will need to speak to the mechanic . I have never heard back from anyone Never was offer back my 45.00 the new place i took it to showed me the parts they said i need while the car was up on a hoist.I Didnt need most of those parts at all . I would use caution when going here and this is a small town and I have been a good customer but this didnt feel right and Im glad i got a second check out . So be careful if your a female senior when you take car in for repair This was a horrible experience and with a heavy heart I cannot recommend this place
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August 2022 by Virginia B.
On my first review it said i was from Ca I have no Idea why I live in west Branch Mi i call Sniders a month ago explained everything to them and that was over a month ago I have still Never heard back from them so Basically I paid them 45 dollars for them to try and get an additional 1,248.00 for things that were not wrong with my car . What a shame I am a 65 year old disable widow senior i took my old car in to get check because i was debating on selling it or repairing it . There was a leak in the front area so I paid them 45.00 for them to check out the leak and they gave me a written estimate for the repairs for 1,248.00 said my transmission pan had holes in it and my oil pain had holes in it both needed replacement plus the the transmission lines need to be replaced and the valve cover gasket. So that was alot of things to repair all at once so I took it to another mechanic for a second check out which he did for free and all it needed was the transmission lines and a trasmission cooler which cost me 260.00 total to have fixed . So I called Sniders and explained what happened and all I got from the owner relative was she will need to speak to the mechanic . I have never heard back from anyone Never was offer back my 45.00 the new place i took it to showed me the parts they said i need while the car was up on a hoist.I Didnt need most of those parts at all . I would use caution when going here and this is a small town and I have been a good customer but this didnt feel right and Im glad i got a second check out . So be careful if your a female senior when you take car in for repair This was a horrible experience and with a heavy heart I cannot recommend this place. The rating reflects what happend to me
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April 2022 by anthony Tittlebaum
I called asked if i buy a hitch for my vehicle could they installed it they said no gave me a b.s. reason what it comes down too is they want too order it and charge you more plus installing it i say people why do we have auto part stores that sell new parts whats the difference in us getting the parts then shops they go through same places as we would online and make money on us shops will tell you they don't garratee parts if you bought yourself brandnew i can understand if you went too a junk yard bought use parts of course turn you down so Snyder people stay away not saying they wouldn't know what doing but go somewhere eles have done
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December 2021 by Cindy Miller
Wrong diagnosis, pulled away, problem never fixed, there line was, well if it's not the sensor must be the thermostat, they told me they found my sensor bad. Then they can't fix it for 10 days or so, no apology, nothing. You don't just throw parts at a car and hope you fixed it. They were not helpful at all just took my money and acted like sorry for your luck. Now I see why BBB has not accredited them.Went to a different mechanic and was treated wonderful.Service: Engine repair
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November 2021 by Kyle Gamez
One of the hardest things to find is a local Trustworthy Mechanic that will care for your car Like if it was theirs. Snider’s has always Performed with Excellence on all of my vehicles.- Great people- Awesome Service- reasonable pricingHighly recommend this businessServices: General repairs & maintenance
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August 2021 by Sarah Wenkel
My daughter's car has been there at least 5x, 3k+ in work and they still can't tell us what's wrong with it!