-
March 2024 by katherine youmans
They did a great job, very reasonable time frame & I had a Free loaner car. The employee's were all very nice & professional.
-
March 2024 by Daniel Domzalski
Adam the Mgr & team were great to work with!
-
January 2024 by Gary Andres
Glad I went here for my insurance claim. Up front, honest and communicative, Adam and Julie are top notch.
-
January 2024 by Al Vallad
Great job
-
July 2023 by Chris O.
chop shop. purchased a 2019 ram 1500 from hodges off the used lot had it for about year and half and decided to trade it in. come to find out when dealership I was trading into ran vin the truck came back as a total loss. after some research I found pictures of truck totaled out at auction lot along with what it was purchased for. I contacted hodges and talked personally to Jeff hodges after a week I finally received a response that they could not do anything about it. one would think they ran the vin when they took vehicle in and before putting it on lot but I was informed they knew nothing about it. Do your research if you buy here and better yet go somewhere else otherwise you may be stuck with a vehicle you can do nothing with but take loss. will never do business here again and will spread the word as much as possible.
-
December 2022 by Glenn Stellwag
Horrible experience from day one was promised a loaner car over the phone so did not arrange for a ride for them to say no loaner car once getting there had to call a ride half hour away then it took them almost 2 months to get the parts but I wasn't aloud to drive car till parts came in still have no clue why then they finally get the parts in and painted and the paint work is horrible several dry spots and hard to see spots not even painted fender appears to be bent the bumper not even installed correctly they installed a new door and didn't even do the wires right didn't have key functions like a dome light they lost a center cap off one of the wheels we took it right back the only thing they were willing to fix is the wiring they didn't do for the door I waited posting this hoping they would make it right but that didn't happen was treated very rudely so now this review and a call to insurance company that paid for the shady repairs to let them know of the poor job and how their customers are being treated I've seen back yard mechanics do way better body work this this was an easy two day job I shoulda done myself very dissatisfiedService: Body & Trim
-
December 2022 by Ricky Esckelson
Wheel sensorService: Steering & suspension repair
-
October 2022 by Dht Inc
Made an appointment for a estimate. The lady that answered the phone was very pleasant, and helpful. We have had work done before very pleased!
-
June 2022 by Carrie T.
I took my 2020 equinox in for service. Over the past couple of weeks, at least 4 times, the car has had no response while trying to pull out into traffic. It is one of those things that happens sporadically and I don't know when it will happen. There is no warning leading up to it. I pull out into traffic and it may or may not go. This is beyond dangerous and I'm potentially putting my life in danger with every attempt to pull out into traffic. I took it in for its routine oil change and tire rotation and to have it serviced for the no response at 8 in the morning. At 4:15 I called for an update as I had not heard from them yet and they close at 5. I was told that they took it for a ride and found nothing - of course as it only does it occasionally. I was told that the tires are " severely worn" and because it is an all wheel drive vehicle that could be the problem. My car has 31000 miles on it and had its tires rotated at every oil change at team hodges. Every time I get it back from them the paper work and sticker they put on the window has the tires marked in the green for good - not yellow and not red - even this time when I picked it up the sticker on the window has tires marked all green for good ?? When I picked it up they gave me a quote for new tires. I have researched this problem and it is a real thing with this vehicle. As a driver, you wait for an opportunity to safely pull out into traffic and get up to speed to avoid an incident. I guess I can only hope that I don't get killed or kill someone in an accident - Because I don't believe it could possible have anything to do with TIRES with 31000 miles on them.
-
June 2022 by Kendall G.
Will never be back here again. My transmission was slipping so I brought my car back to Team Hodges where I purchased it because I have a warranty on my transmission. They told me that they could not find anything wrong with it after having my vehicle for 3 days and 4 techs driving it. The very next day after paying my $125 diagnostic fee (had to pay bc "nothing was wrong") I was going down the highway and all of the sudden I was unable to accelerate past 60mph with loud whining noises. Decided to take a video of this since "nothing was wrong" 18 hours prior LOL. You're better off taking your vehicles to Don Nester in Houghton Lake (which I did immediately), it's a little further but you won't have to deal with people who don't care about their customers and who will diagnose the problem correctly. Not to mention rip you off $125. Don't sell people warranties if you don't want to do warranty work, it's that simple!I would upload the video but Yelp doesn't have that capability
-
May 2022 by Mike R.
If you value your time, money and sanity avoid this dealership like the corona virus. I've bought and leased numerous vehicles in my 30 years of driving and my experience with Hodges was by far the worst.Key pointsBought a lemon from themLost money on it trading it in.After asking them to fix a leaky tire on the vehicle I traded the lemon for I was stuck with a flat tire two days later.They then address the issue by putting one new tire on the front with the 3 old.Asked to speak to the owner and was ignored multiple times.I'm a disabled vet looking forward to speaking with Chevrolet about these guys.
-
October 2021 by Keegan Gay
Amazing service! I stopped in for a minor repair today. The two ladies in the office were great to deal with. They offered a very nice loaner car so I wouldn't have to wait there. Service was quick, professional, and rate was very reasonable. Would definitely come here again!Service: Body & Trim
-
October 2021 by Eileen Osborne
Was treated very well and very quick service, will get my next car from them
-
October 2020 by franklin miller
Exceptional body shop wouldn't go anywhere elseServices: Painting
