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March 2024 by Kyle Robertson
Wonderful store great people
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March 2024 by nate fodera
Your 90 yr old Grandparent will go in there and they will tell them the phone button is broken even though it's just the case that is broken. They put on a good show like they are checking it out then tell them they need a new device, but in reality they do not. Shady people.
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February 2024 by Eric David
I was in the store in West Branch last week because of three separate issues with my iPhone. Kyle and T.J. made short work of all three issues. They went above and beyond with their knowledge and their customer service. They saved me a big hassle! I will definitely be a return customer thanks to them. I really appreciate it guys!!!
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January 2024 by Tj Forton
Kyle Robertson went as far to install my accessories! Thanks!
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December 2023 by Bree Warner
Disappointed with sales calls. I have looked on my verizon app NOT in store at a few items and this specific location keeps calling to try and make sales. I have been with verizon since 2019 and have never had this issue when I look on my app until recently and only with this location. If I wanted to make the purchase I would finalize it on the app or go to the store.
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November 2023 by Garnet Priebe
The store was busy. They seem to want to sell you a new phone rather than address the problem my husband was having with his old phone
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October 2023 by Angela Miller
Kyle did a great job taking care of the mess I had! He took the time to get everything straightened out also while helping other customers so they were not waiting too long. Also received snacks and a drink because it was taking too long. I love my new iphone 15 pro max! Thank you!! 10/10.
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October 2023 by Sandy R
Very patient as the salesperson explained how we could keep our old number & save a load of money.
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September 2023 by Tosha Barker
Darin was wonderful to work with! Very organized and personable! Best experience we’ve had at a Verizon store yet!
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September 2023 by Susan Wetherwax
Darin was amazing and took care of us better than we could of imagined! thank you!
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August 2023 by Alicia Martray
Kyle R. Was very helpful and made our time there seem like nothing even though the card reader was down and it took a bit longer he managed to get us taken Care of and got our bill lowered and got us 2 new awesome phones! Overall he did great and is one of my new go to Verizon sales person! He did awesome!
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August 2023 by rob smith
Not a verizon store. It is Russel celluar! Different employees everytime you go into this store! All they do is sell phones. Very bad service and no help after buying from there. They tell you for everything you have a problem with to go to a corporate store. So save yourself lots if time and go to a corporate verizon store!
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June 2023 by Patti Rogers
Will was great transferring all from 1 phone to the new. Thanks so much.
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June 2023 by Michele Topor
It was crazy busy, but Will took his time to make sure my account was set up and working. When I had to come back, I had to wait, but they were very nice about it. We found the problem (not their fault) and we’ve been happy ever since!
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March 2023 by Tom Geoffroy
It was not competitive so I stayed with AT&T and got the phone I wanted cheaper same phone they're lost not mine not making a deal that's not a good play to make business
