West Branch Furniture & Mattress Outlet is a highly regarded local business known for its affordable, high-quality mattresses and a friendly, helpful staff. Customers appreciate the organized layout of the store, which makes it easy to try out different mattresses. The owner and sales team are noted for their exceptional customer service, taking the time to assist customers in making informed decisions without using aggressive sales tactics. Whether purchasing mattresses, living room furniture, or accent chairs, shoppers consistently report positive experiences and the willingness of staff to help with selections. Delivery services are also praised, with delivery men described as competent, kind, and attentive to customer needs when placing new furniture. Many customers express satisfaction with the variety of items available, including Serta mattresses and a range of furniture styles, while also appreciating the flexible financing options offered. Overall, West Branch Furniture & Mattress Outlet is recommended for its commitment to customer satisfaction, making it a preferred destination for future furniture purchases in the community.
Affordable, high quality mattresses. Owner helped with making our decisions, and the mattresses are organized in a reasonable manner to make trying them out easier. The two delivery men were competent and very kind. Thanks West Branch Furniture Outlet.
May 2025
We've bought s few things from here before. Mattresses and living room furniture. We were looking for an accent chair this time. All they had were recliners so we had to go elsewhere. On past experience they have always been very helpful and friendly.
December 2024
Hands down the best place to buy furniture. The staff is so friendly and helpful. Absolutely recommend!
