January 2022 by Coleen Fountain
Good service, and Triple AAA has benefits. Love them. That's who I roll with .
September 2021 by fran rene' smith
Awesome
June 2021 by brian vianueva
Always what they can to help me understand my insurance better
December 2020 by Debbie Stewart
Great customer service
September 2020 by george wakefield
I've been with this AAA Agent for about 12 years and with AAA for about 47 years, so you could say I have a long term commitment to AAA and this Agent.What I have noticed is while everything is going smoothly they are very responsive. But, when their is a problem they become non-responsive to THEIR CUSTOMERS TO THE POINT I'm about to cancel the insurance on my four (yes, that is correct- FOUR vehicles). I have been waiting for Rob to call me, and despite multiple calls to April I have only received one call back, which I missed. This totally unacceptable behavior from a businessman!I would suggest to other customers, to price compare other Agencies and Ins Companies before they sign up. Also, "Trust But Validate" performance and customer feedback before you sign up for ANY service!
September 2020 by Brett Jensen
I called here every day for a week trying to contact my agent for help. I left messages every day with my name and number to contact me. I finally got ahold of April Wilson on Friday. She provided no help to me and told me that my policy must be payed in full after my debit card expired and my auto pay stopped working, and I was waiting for a new card due to covid. I made a over the phone payment before this and was told my policy wouldn't be affected and it was good until the next payment. Then April wilson began to send me to voice-mail after I tried to call her back to figure it out. I ended up having to call corporate to solve my simple issue that I couldn't stop if I wanted. I am very unsatisfied and recommend going through a diffrent AAA agent.
September 2020 by Theresa Jones
Don't return your calls
June 2020 by Sue Smith
I have been a longtime customer for my insurance and need to share my enthusiasm for Rob Gamblin Jr. and team. Always available to answer questions and give me my best options. Willing to go the extra mile to make sure the customer is taken care of.
June 2020 by Frank S
WHAT A JOKE!!! NOBODY WANTS TO RETURN A CALL OR ANSWER THE PHONES??? EVERY MAIL BOX IS FULL. LOL
June 2020 by David Roland
Dave was great.
February 2020 by Josh Bond
Helpful, all questions answered timely.
November 2019 by Yethiraj Datta Chamarthi
Great experience, however they did try upsell me for what I wanted. Also they misstated the total cost, I said yes under the assumption I owed $33. And later realized I was paying $53.
November 2019 by Gary Elliott
It was great I went in to get a free vest that they was giving out in and out just like I like it fast service
September 2019 by Dwight Reed
They took care of me almost immediately. Heck of crew, thank you for your assistance!!
September 2019 by Phyllis Foster
I cancelled my auto insurance to go to Progressive Auto after having Auto for many, many years. Couldn't afford them anymore. I got same insurance from Progressive for $400 cheaper. Thank you Progressive.
