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January 2024 by Laurie Robinson
Out of service air ☹️. And my "check tire pressure" light is scrolling!! This bad Michigan weather right now I'm sure I am not the only one that could use this wonderful service.Look elsewhere if this is what you are in need of.
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December 2023 by Tim Potter
DO NOT GO HERE!!!Brought my car in cause it's about to be winter and the treads were all but gone on the front tires. Got new tires put on the front, next day one of them was flat. Since it was getting cold out I figured it was just the temp change, I was wrong. After filling the tire and going to work, the very next day flat again, went in there to ask about it and they told me it would take almost a week to get me back in because there were more people in front of me. I had already paid and this is the service I get, but wait there is more! I drop the car off for the appointment to fix the issue and they tell me my my rim is now cracked and blamed it on the roads. They tell me it's another $200.00 on top of what I paid for the new tires. The rim wasn't cracked when they gave me my new tires, yet when I get it back from them it's now cracked. I call corporate office and it takes 3 days to get back to me after leaving a message, he takes my information and tells me he will get back to me after the investigation. Big surprise never heard back. Not to mention they just threw the spare in the trunk on top of the stuff in there, after they pulled the spare out. Even my kids know if you take something out you put it back where you found it. Do Not Use This Shop Under Any Circumstances.
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December 2023 by Nick Perigo
Brought in a flat tire, they refilled it, said they couldn’t find the leak, shrugged and gave it back to me. Two days later that same tire is flat again. At least they didn’t charge me but don’t expect great results.
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December 2023 by Renee Kidd
Joe the manager is the best, he certainly knows his stuff. Westland store. I've taken all my vehicles there for years and years
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October 2023 by Keldric Mcdaniel
I purchased 4 new tires with road handler insurance. I got a nail in my tire yesterday i went in after work at 5pm they could not fit me in. I went back this morning at 8 am i was told they were backed up it would take two hours to get a tire patched. That is a 15 minute job. There were 2 people in lobby. It is the same story no matter what I bring my car in for. I use this one because it is close to my house but I wont be using them any more. I hope the nail doesn't come out and i end up on the side of the road because they can't get you out in a reasonable amount of time. I am very disappointed I will not use them at all in the future.
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September 2023 by Linda Folster
I have always been treated great at this place. I have been going there a long time. Good service.
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September 2023 by Jo Fer
When to this store (#43) on 6-9-23 for an alignment and I was told by Joe (saleman) that they couldn't do the alignment without replacing all 4 ball joints. I was quoted a price of $847.08 out the door. I agreed to the price. Then come to find out only the 2 upper ball joints had been replaced and my cars alignment went out of alignment went out 2 days after this service. I just found out today (9-20-23) that the 2 lower ball joints weren't replaced. I will never do business with this store and I will make sure the community knows!
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September 2023 by Jon Fer
When to this store (#43) on 6-9-23 for an alignment and I was told by Joe (saleman) that they couldn't do the alignment without replacing all 4 ball joints. I was quoted a price of $847.08 out the door. I agreed to the price. Then come to find out only the 2 upper ball joints had been replaced and my cars alignment went out of alignment went out 2 days after this service. I just found out today (9-20-23) that the 2 lower ball joints weren't replaced. I will never do business with this store and I will make sure the community knows!
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August 2023 by Claire Minneboo
Service here was awful,and, they never did an alignment that I paid for. Tried to tell me there were a ton of expensive things wrong with my car. Never again. Good year tire treated me right.
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August 2023 by Rodney Wheeler
Man I went in to check on a slow leak an found out not only was my rim cracked, but my gas tank was leaking. But that they had this new procedure to fix cracked rims and I was the first one that they’re going to try it on.
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July 2023 by Anna Currier
We spent over 1200 on tires yesterday. Get our car back, ALL of my tires were really low on air. To the point that I had to fill them all. I also didn’t get any valve covers on any of my tires. All my old tires had them on them when they took them off! There is no reason for either of these issues.
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July 2023 by Fun Loving
We spent over 1200 on tires yesterday. Get our car back, ALL of my tires were really low on air. To the point that I had to fill them all. I also didn’t get any valve covers on any of my tires. All my old tires had them on them when they took them off! There is no reason for either of these issues.
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June 2023 by Avianne M.
Great customer service, greeted me with a smile, was in and out in a 1 hour and 12 mins. Highly recommended and appreciate their good customer experience.
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June 2023 by Rob McCollum
The sales people are great at getting you the best deal in town. I went in to get a flat fixed and ended up having to get a new set of tires because they were at the end of life and I got a good deal
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May 2023 by Serafina Cusumano
Let me start off with the fact that their customer service was great, and the only reason for the second star. Guys up front were very helpful. I went in for a tire repair and oil change. The tire had a slow leak and was staying steady at 22-25 PSI. The next morning after the “fix”, it was flat. We went to another shop nearby (thankfully open Sunday) and the guy there said whoever patched it didn’t even try. Said it was a hack job. Spend the money ($35 where I went) and get it done right.
