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March 2024 by Alicia H.
The cashier's were rude. Terrible customer service. Treated me like I didn't belong in there store. No apology matter I called them on the terrible service!!
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March 2024 by dinah Fulton
The after hour service that works there call center I’m guessing very rude said No before she new what I wanted not knowledgeable at all smh worst experience ever the branch is more nice I’ve been with them over 10 years 1st and worst experience
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February 2024 by Daniel Burd
Trash organization with predatory fees. Avoid at all costs!!!!!
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February 2024 by Michelle Macklin
First time visiting the Westland branch! 10/10 will recommend this place. Super nice crew!
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July 2023 by Brandon Marker
I have been a member of CFCU for about a decade now and have always received excellent customer service, this branch especially.
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February 2023 by Kevin Maust
Every time i make a loan payment with debit card community financial runs it as cash advance. Then charged a fee from my bank. A loan payment is not a cash advance. Stop running it this way. Spoke to manager and it was no help. Would not recommend them to anyone
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February 2023 by Heather Lamb
We go to the Westland bank all the time for all our needs. Mya and Nicole are the best people there. They are very helpful in every way and very professional. The bank is always clean and always have coffee on hand. Keep up the great work ⭐️⭐️⭐️⭐️⭐️
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January 2023 by Jordan Schultz
Been here twice for simple payment transactions and have not been helped properly once. Still having several major issues with this branch.
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August 2022 by Paul Lannoo
Awesome branchs best service love Nicole and Amanda they always greet you will a smile thank you so much.
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April 2022 by Ladybug
I have been a member with CFCU for some years I love the staff Nicole is one of my favorites I recently apply for a loan when I applied for the loan they told me to make sure that I paid everything on time for 6 months I'm a person that pays all my bills on time none of my credit cards are late any loans I've had from the bank has been paid on time Myah was great through this whole process now this was a disappointing when it was actually time for me to get the loan they told me because of my courtesy pay something that the bank offers is why I didn't get the loan I make enough money none of my bills is late but because of courtesy pay is why I didn't get the loan I feel like cfcu was not loyal to me I feel like I don't want to recommend them to no one and I'm not!! why would I they didn't do me any favors they didn't help me out Helen the underwriter knock my loan down just because of courtesy paid everything was right all my bills paid I make enough money but because of courtesy pay I feel I was Racial profile and I would never recommend no one to get any loans or be a member at this Credit Union I hope in the future the credit union take a good look at these things because as a member of the credit union they did not help me .To me now there is no difference between the credit union and the bank. This was some BS !!!!
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February 2022 by PLP
Community Financial Credit Union has great service and I highly recommend them. I recently did a mortgage loan there and everything went through like clock work. Keep up the great work CFCU
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November 2021 by Deshawn Robinson
No loyalty shown I have been a member quite some time and have never caused a lost I thought I built a great relationship with cu but have been proven wrong I did all asked of me by not opening credit elsewhere & maintaining my accounts and paying bk several cash please loans only to be denied a credit card or small personal loan over a period of time I feel it's poor customer experience
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August 2021 by Steven Barber
i bank at the cfcu on 7 mile been with them for 3 years left to go to another credit union came back to cfcu so glad i did i wasnt happy where i gone too cfcu is one of the best credit unions out there i love the jingle also :)
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August 2021 by Darryl Williams
Horrible customer service. I went in today and the lady acted like she didn’t want to help me. She had a attitude the hole time. I personally hate leaving bad reviews but what happened today was unacceptable!
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June 2021 by road runner
They are the BEST Credit Union. I am VERY happy with them. They are VERY efficient, polite, courteous, and competent. I HIGHLY recommend them.
