Credit Union One's Westland, MI branch is known for friendly service and helpful staff. Customers appreciate how staff members take the time to explain services, answer questions, and handle loans efficiently. Many reviews highlight the convenience of their services, including checking and savings accounts, mortgages, auto loans, and personal loans. Members also value the ease of accessing nearly 30,000 surcharge-free ATMs through the CO-OP Network and over 5,000 CU Service Centers nationwide, where they can conduct business just like in a branch. Customers mention never having to wait in long lines and praise staff for going above and beyond, making sure they understand everything before leaving. Longtime members appreciate the consistent friendly service and the convenience of the branch's location. Overall, Credit Union One is seen as a helpful, friendly, and reliable financial institution that prioritizes service and customer satisfaction.
Never had an issue in the 25 years I've banked with them
April 2025
Been with you all for years now and I love credit union one. The security is tight you go above and beyond to ensure us of the best quality of customer care and service!!! Thank you!!
December 2023
Came in to inquire about my loans and the young lady that helped me was extremely nice and took care of finalizing my loans closing and I was on my way.
