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December 2023 by Dave Schiffour
Extremely nice young lady greeted me the second I walked in the door.. I had to ship a watch back to Samsung. She took my package, got it all taped up and I was in and out in less than a minute.
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December 2023 by sreekanth raju
Warning...do not go this and ruin your day. They are very unprofessional and very little knowledgeable. Specially Dawn. She will make sure to ruin your day every time you visit.
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November 2023 by Pete Bommarito
The staff are always friendly and knowledgeable about all of their products. Easy to deal with and to get the job done.
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October 2023 by Missi P
Great service with Dawn. She was kind and answered everything I needed. She made sure my large order was just as I wanted. She called me just like she said, and my order was done just like that, very quick. Thanks Dawn!!(From Melissa*)
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June 2023 by Amber Watson
The lady at the deak was so sweet! She saw I was looking for tape for a USPS package and offered to just tape it up for me even though it wasn't being shipped through them
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May 2023 by Emmalee Huitron
Wonderful staff! Very helpful and always kind. I'm always amazed at the products I'm able to order here. So far I've gotten a flutter flag, car magnet, and many many business cards. Free design service and quick printing without shipping needed. What more could I ask for?!
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May 2023 by Joe X
Kayla was so helpful she made my day ?
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April 2023 by Hannah Grace
They are so professional, efficient, and kind!I accidentally paid for the wrong size box and damaged it and they were kind enough to still refund me the amount. They were also kind by getting my heavy box in and out of my car too.
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March 2023 by Maurita Grimes
I am not tech savvy at all so the employees had to help me out a bit. I really did appreciate everything. Needed to print some things for my daughter's Black History Month project.
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January 2023 by Andrea Carlomusto
I needed a poster printed and the ladies there were all just wonderful. Dawn, Nicole, and Kayla....I made sure I got their names because they went above and beyond to help a technologically challenged person like me even when they were slammed with customers. This location is always super busy, but they make time for everyone. It's nice that customer service is not dead!
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November 2022 by Jessica Ramon
10.22.22I frequent this FedEx store of course because of the need of their services, but today I was greeted by employee Kayla, the look on her face was just pitiful when she voices "What can I do for you?" I explain that I need a small print document enlarged so I don't have to use my readers and the look she gave was duh!!! she was very unpleasant and rude in her customer skills, I get it, the staff has to face different requests yet one applies for a job that deals with customers all day...you represent your employer, maybe Kayla needs a different job, where her bad attitude doesn't get exposed to customers!!
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September 2022 by Ali Alkhafaji
This was the worst experiences I have ever had,trying to get a package that they charge me for the second business day delevary (express) but it delayed more than six days, my address five minutes away from them.my package showing on the app in this location four days for no reason
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July 2022 by John Smith III
This was my BEST self-service visit ever. DaJah greeted me as I entered the store, although she was assisting another customer, as well. That was the start of an amazing experience.I was having trouble using the self-serve computers, and DaJah was so observant, that she immediately came and asked if I needed assistance. She helped me complete my mandatory project, and I am forever grateful to her.
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July 2022 by Eve Alms
Josiah C. Is always very pleasant and helpful everytime I visit yoy never have to ask for help if you get stuck on something he makes sure everyone is well taken care of and so do all the other regular employees as well.Thanks for your service.Dawn is the ultimate experience whenever you walk in Fedex Kinkos Westland MI.You never see her coming, you turn around to ask a question on the floor and off the floor and she is on it!! Whether you are just walking in @ copiers scanners or behind the counter! Even after she assisted me I watched her juggle multiple customers @ once including myself! ?????Thanks Dawn keep doin what you're doing???
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May 2022 by Don't Mess With Me
My girl DAWN, is absolutely PHENOMENAL in making sure the moment I walk through the doors, she's already asking me for my printing codes! I literally NEVER have to stand and wait in a line here.! I get world class service from Dawn, always have.! This is my go to print shop for all my customer shipping labels ect. I've always had excellent experiences here, as long as Dawn is the one servicing my needs. Now the other young girl there is ALWAYS rude and in what I define as a horrible mood. It's literally always written all over her scrunched up face every time I've encountered her. I won't even allow her to wait on me if Dawn isn't working. I've complained about her many times but obviously nothing gets done about it, because she's always funky to customers. I've personally witnessed how she interacts with customers and it ain't good. Overall I love the establishment but if someone doesn't like their place of employment, then quit. Why work somewhere your miserable, and force your misery onto paying customers!?
