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February 2024 by Danielle Capraro
My jeep was down and I needed someone to fix it and get me back on the rode without playing around, coming up with excuses, or doing halfass work. Firestone got me right in and kept me informed the entire time, from price estimates and ordering parts all the way to finishing up and explaining their discoveries. They even made sure that I knew what to do for follow up care before I left the building. They were kind and treated me with respect. As far as I can tell, they did exactly what they were supposed to do and was down to earth and real about it.
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February 2024 by Panagioti Apostolou
My appointment at 10:00 to have my tires rotated tuned into an hour and 15 minute stay. My tire pressures we all over the board. I did not go back to tell them because who knows how long that would take. Going back to rotating the tires myself, even though this is a free service with tire purchase.
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January 2024 by Vidette Clark
Very friendly and on point, the best one is on Wayne road.
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January 2024 by Elizabeth Idemudia
The coldest day ever after an INCREDIBLE Detroit Lions game last night my tires were a little low.I don't trust myself so I went to Firestone on Wayne.They took great care!!!
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December 2023 by Brian Hunt
Tim did a wonderful job of keeping me informed, price and time-line were accurate.
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December 2023 by Sandy Evanski
Wonderful customer service. Friendly and Efficient!
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November 2023 by Jessica C.
Gary was the one who set up my appointment, but unfortunately I did not catch the name of the woman who was working on my car. They did a fabulous job on my car and I'm so thankful to them for providing such professional, fast, and efficient service.
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June 2023 by studio therapy
I use this place for my personal car and my employeruses it for 3rd party repairs. So a trust worthy place indeed.
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June 2023 by Gerald Snyder
Store staff were efficient and helpful. Took my car at the scheduled time and completed everything.
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June 2023 by Earnest Davis
The Service Was Done Very Professionally And I Was Informed After A Full Inspection What Was Needed And The Total Cost.
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March 2023 by Dan Rowley
Had an appointment to get my air conditioner fixed on Friday 3/10/23. Granted it was snowing. Went to drop off my Dodge van that has been serviced there since 2013. Seemed totally disinterested in trying to fix the air conditioner and told me it was hard to fix in this kind of weather. Didn't ask how long I could leave it for just gave me the impression you better take yourself, your van and find someone else to maintain your vehicles. I will never go back to them or any other Firestone again!Lost a loyal customer that had been doing business with Firestone since 2010.Service: Air conditioning
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March 2023 by Lisa Rampson
Keep you in the loop on progress of your vehicle and advise. Go the extra mile and fair.
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February 2023 by Majid H
Employees at this place are very good and respectful , GARY WHITE was so kind and helpful . I’ll definitely keep coming here .Service: Tires
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January 2023 by Ian Bates
Had an appointment at 11am for an oil change appointment it’s now 12:30pm and I see them just now starting on my car. Very slow service now I’m gonna be late for my other appointment. Will go to Canton location going forwardService: Oil change
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November 2022 by William Shaffer
Made arrangements to meet my friend to get a ride home as they are going to work to drop off my car. Imagine my surprise when they don't open until 8am, unlike what the website provides and Google provides. So I didn't get to drop my car off and my friend was late to work. Great job Firestone.Services: Oil change