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September 2024 by Lauren Osgood
I used them last week and I thought it was a little overpriced but I called them today to take my car to a transmission shop and they blocked my number? Use Charlie’s towing instead and it was way better service, even sent pictures to my phone that my car was on the tow bed PLUS IT WAS $40 CHEAPER! I don’t usually do reviews but I am shocked how a tow company stays in business with such terrible customer service.
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August 2024 by Jennifer Krajecki
My daughter was in an accident that almost killed her. She spent three days in the hospital during which the manager of Great Lakes got nasty with our family when they asked to reclaim a hearing aid from the car the day of the accident. After 4 days, we were presented a bill for $452 CASH ONLY including services fees and miscellaneous charges for a 4.9 mile tow and storage. The manager is one of the rudest, laziest people I have encountered. You would be better off with anyone else in town.
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August 2024 by jake sinelli
Pray if you are in a accident that the police don't call these guys to pick your car up the guy that runs the van Buren lot is shady there business hours claim there open 9am to 6pm but the guy faithfully leaves everyday at 4:30pm knowing most people work 9-5 so you won't have time to get there = more money for them they take advantage of people that are in a bad situation and milk them for everything they have my accident was less than a half a mile from where it was towed and it was 488$ just to get a totaled car released from their possession they will also give you the run around on where your car is and the process to get it back police will tell you one thing this guy tells you another im surprised the police work with people like that rude unprofessional vultures
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August 2024 by walter zalenski
These guys towed my semi while I was inside planet fitness exercising. They charged me $2500 cash. They found a spare key under my hood, and entered my truck illegally. My truck was impounded at a lot so small, it would be virtually impossible to maneuver a huge tow truck attached to a semi at the location. A police officer slipped up and admitted that GL drove my truck. This was criminal
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August 2024 by Melanie Bowles
These guys are wonderful! They were able to assist me asap and were so nice!
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March 2024 by Casey sisson
Super friendly, understanding and reachable by phone..always a plus
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January 2024 by Msbravado
Your employees stole out of my vehicle when it was being towed. Same day I went up there to grab my items, and everything was missing
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November 2023 by Fiona Gray
Jim came out very quickly after I had managed to drive into a ditch. I can’t recommend him too highly. Extremely professional and supportive. Only my pride was hurt but he made sure everything else was good for me. I hope he gets paid according to his ability and customer service!
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October 2023 by rebecca connole
This place is a rip off. 495. For one day and hookup.
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October 2023 by Dave Davis
If you need to tow company....pick this one. Absolute professionals. They went out of their way to help me out.
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October 2023 by Aimee Hatteberg
Never arrived or called back
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October 2023 by Shannon Willis
Best service hands down
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October 2023 by Angela Bowles
Boooooo ?
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October 2023 by Heather Pobursky-Smith
Very professional
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October 2023 by SAli
Very knowledgeable drivers/staff who are willing to go the extra mile.
