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March 2024 by Pete Davidson
Always friendly and great prices.
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March 2024 by santosh pandya
I had a flat tire ,I was denied service from Midas rather they tried to rip me off advising to change all 4 tires.Frustrated, I found Monro and Alyssa, immediately helped me and was very friendly and got my tire repaired at a nominal standard charges. On assessment of tires she said they are in good condition and will last long. Excellent service.??????
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February 2024 by shelia mcdaniel,claiborne
Very clean
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February 2024 by emily m
Great service
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February 2024 by Robin Lalone
Very professional personable they greeted me as soon as I walked in the door and very educational as I did not know the questions to ask pertaining to tires which I had to replace and their prices are competitive. When I need service again I will definitely go to Monroe
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January 2024 by DAMION PRICE
Fast, friendly service and very reasonably priced! I ran over a nail and needed my tire replaced and thankfully this location was open on a Sunday. Alyssa and the staff there got me in and out with no problems!
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January 2024 by Annette
Good experience & great customer service ?
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January 2024 by Cheyanese Lyons
Westland location was Awesome!
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December 2023 by Chris Thackaberry
Needed a last minute tire patch before a road trip and Monro came through! Quick service and great price. Thanks Kevin and Monro!
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December 2023 by Maria Pacitto
Quoted me over $700 water pump and thermostat issues.I brought my car to K&S Auto instead 1,!gbwere fine. I was just missing a radiator cap so the water was helping out and coughing my car to over heat
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December 2023 by aalyiah labate
They took my call quickly & professionally. They got me in for my flat tire on such short notice very quickly great service all around!
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October 2023 by James Bellafant
This is a sheisty place of business. After being paid upfront by finance company that shipped them my tires for installation. I was given 10am Sunday appointment by the manager and on that day I Sat in the parking of the place for an hour then left for 25min to come back and see the manager the same guy that scheduled my appointment going thru the side door and ignoring me as I blow my horn. I banged on the door and called with no answer. Had to go back the next day and pick my tires up for someone else to install. STAY AWAY FROM THIS PLACE.
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October 2023 by Nathan Szafraniec
Made an appointment for 2pm, they said we'll get it right in and look at it, should take 30-45 minutes tops.... 2:45pm rolls around, car hasn't moved. The front desk man is nowhere to be found for 30 minutes. Plus he left my car keys on the desk unattended, I was able to go up to the desk and grab my keys and leave....that could've been anyone that just walked up and grabbed my keys and car.... So I took my car directly across the street to Midas they met me at the door and immediately took my car in it is now 2:50 p.m. and I am leaving with a free tire repair. Save your time go across the street to Midas.
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October 2023 by Ryan Keesey
Lace has gone downhill a long ways from being Harlow tire, tech couldn’t get my lug nuts off two tires and butchered the others. Then told me they could do the services I paid for, bring it back later after I swapped the lugs. Did that came back now they have no time and won’t refund me my money told me to contact corporate.SO UNLESS YOU WANT TO BE TOLD CALL CORPORATE WHEN PROBLEM ARRISES I SUGGEST GOING SOMEWHERE ELSE!
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October 2023 by sandeep sairam
I don't post reviews usually and that too a negative review. But this time i think i need to post this if it could help others heading to this store.My review is strictly regarding their tire puncture service and nothing else since I haven't used them for other services.I had a screw stuck to my tire (almost close to the center) and I called them and made an appointment with them for the next day at 9am. I dropped my car the previous day after they closed and called them the next day at 9am to remind them that I've dropped my car off and that i had an appointment. After a while, i called them at 11.30am to check on the status and they said that they were going to look at my car next. I was not happy with it especially when i had an appointment at 9am. But i let it go because there are some stores that do this as well. Then i got a call back and they said that the screw was close to the sidewall and that it couldn't be fixed and immediately started quoting me prices to buy a new set of tires. I knew that they were trying to scam and sell me a new set of tires especially since i knew very well that the screw was nowhere near the sidewall. I told them that i do not want to change tires and that i will pick it up as it is and get it fixed somewhere else. They were ok with it and never charged me anything since they didnt do any work on it which i do really appreciate.I went to my local guy and he fixed it up in 20 mins. They've lost a potential customer and I'm never going back to that store.