Speedway is known for its friendly and polite staff, who consistently provide excellent customer service. Many customers appreciate the accuracy of the posted hours, especially in a time when this is often hard to find. The cleanliness of the location is also frequently mentioned, with visitors noting that the roller grill is well-stocked with items like cheeseburgers and hot dogs, which can be customized with various toppings. However, there are some concerns regarding the facilities. Customers have pointed out that the gas station is in need of remodeling and lacks certain amenities found at other Speedway locations. Additionally, some have experienced issues with customer service responsiveness, particularly in relation to refunds. Despite these drawbacks, the gas prices tend to be competitive, usually lower than nearby competitors. Overall, Speedway offers a quick meal option and a generally positive experience, though improvements in facility condition and customer service could enhance customer satisfaction further.
I only go speedway gas stations. I love their point system. I’ve been going to Speedway since 2009 faithfully the two stores in Westland the one on Newberg and the one on Wayne Road are absolute best for service that I’ve ever been to. They are very friendly they get you in and out of there and it’s always a pleasant... read full comment
October 2025
Great location! Friendly and professional! Staff is loyal to their jobs & being a familiar face to the community.
October 2025
I had a pleasant interaction with Q today. She greeted me as soon as I walked in and kept the conversation friendly while ringing me up. Her customer service is exactly what Speedway should aim for as a standard
