-
April 2023 by emily scott
this is probably the worst postal service ive ever had very unorganized I cant tell you how many times i get mail that's not even from the same street that we are on. my license says it was mailed out march 8Th with the correct address and i have not seen anything from the secretary of states its April.. wouldn't surprise me if it was brought to the wrong address
-
November 2022 by Dylan smith
Didn't deliver my mail went to pick it up next day wouldn't let me get it cause they had it in there truck ready for delivery again even though they said it needed picked up. Update they still didn't deliver it after they wouldn't let me pick it up. If I never have to use the White Cloud usps serve again it'll be too soon I am at a lose for what to do.
-
November 2022 by Josh Collins
Very professional office, great service with knowledgeable employees.
-
November 2022 by Michelle Saborowski
Ive been waiting for a package for my pellet stove. One day the package is dropped on my porch the next they cant do it. Now i have to track it down.
-
November 2021 by Karen Duvall
Went there this morning about 9:45 to see if a package had been delivered. The clerk was not very nice at all. She said there was no package for me from FedEx sure-post. When I got home (30 miles round trip!!!!! because my post office in my town was closed down last December!) I checked the tracking once again and it says it was delivered at 9:30. I hate this post-office! Informed delivery is not very accurate either. AND it says on the US postal service website that They deliver to every residential and business address. THEY DO NOT! I can't get mail at my house!
-
November 2021 by Justin Thyme
Wow, familiar issues... too lazy to deliver! Filed a complaint with main office and they didn't care either... "the McDonald's of post offices.I don't have any problem with, amazon, ups, fed ex, or anyone else who deliversBut this lazy woman claims there's a dog keeping her from delivering...She seen a dog.... so she doesnt deliver because she afraidShe didn't see a dog so she didn't deliver, because shes afraidWorthless... INCOMPETENT! LIAR!SCARED TO WORK!Also... this issue existed before there was any dog..So... if you're afraid of dogs... maybe you're not fit to be employed in this industry.This is why this job will not exist in the near future...
-
November 2021 by Laura Graff
Carrier will not even pull in driveway to deliver pkg. Would rather leave a note in mailbox. Too lazy to eiether beep horn or get out of car, I don't know which. Never had this problem with Rick.
-
November 2021 by James Newhouse (James Realtor-Ensley Team)
Our dogs where at the vet, yet the mail could not be delivered because of dogs. Drives right past the house and does not even attempt to deliver packages.
-
November 2019 by Jennifer Wonnacott
They like to jam pack everything they can right into the mailbox to avoid coming to the house. If they has to come to the house, they will sit in the driveway and honk the horn until someone goes outside. Today was the final straw, when they said they tried to deliver a package but couldnt get to the mailbox, frontdoor, in the driveway etc. My driveway is completely plowed, garage was open and we were home, no one tried to deliver a package AT ALL. Also, I checked the mail earlier in the day and behold, there was mail in the box. But because they didnt want to come to the house, they just said that the package couldnt be delivered. I have NEVER had such lazy mail carriers!
-
November 2019 by Ray Bones
They said they tried to deliver a package but couldn't get to the mailbox, BS everyone else was able to get up my road the snow is not that bad. UPS was able to get to my house, USPS are just lazy
-
November 2019 by Curtis Chaffee
Friendly office staff and mail carriers. Always willing to help.
-
November 2019 by C B
Worst customer service ever ...
-
November 2019 by Rob Cortes
Great customer service
-
November 2018 by Alyssa Bratton
They left a note on my door saying they were unable to leave a package because there was a dog barking... Inside the house. Consistently deliver packages late or not at all.
