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February 2024 by Richie
Staff friendly. Saw travel agent Renee for a trip. She was knowledgeable and provided us with valuable information.
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December 2023 by Jason R.
My family and I have been enduring in our dealings with AAA. On August 12, 2023, an incident occurred that has left us grappling with not only the damages to our property but also the lack of support from our Claims Agent over the past three months. The gravity of our situation is exacerbated by the presence of young children and a stroke victim in our household. Regrettably, for months, we have been unable to use essential household appliances, including our washer, dryer, water heater, furnace, water filtration system, and various other basement-based appliances. Adding to our woes, our contractor is threatening to file a lien against our property due to unpaid fees for services rendered. In an effort to address this, we consulted our mortgage representative, who advised us to remit the $1,000 deductible to our contractor, a payment we promptly made. Despite two inspections to assess damages, our attempts to engage with our Claims representative have been fruitless. False assurances, pending paperwork excuses, and significant delays have characterized our interactions. Moreover, the information provided by AAA Management regarding a partial payout was not only delayed but also insufficient to cover the restoration of all damaged items. Despite multiple attempts to communicate, we have faced significant delays in completing necessary repairs and obtaining reimbursement for our losses. The situation has escalated to the point where legal action and the imposition of a lien on our property are being considered by our contractor due to AAAs delays and misinformation. We appeal to AAA Supervisors and Upper Management to expedite the resolution of this matter, as the impending legal actions pose a severe threat to our property. Your prompt attention to this issue is crucial, and we implore your assistance in bringing about a swift and satisfactory conclusion to this unfortunate situation. Thank you for your immediate attention to this matter.
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September 2023 by David Klein
AAA has been very helpful in making travel arrangements and appreciate that. The Travel Agent that has assisted the most is LeeAnn so a shoutout to her in particular. Thank you for your assistance.
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September 2023 by johnathon fessler
I still haven't received my Reimbursement check
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August 2023 by Derek Bonderczuk
Go here or the Farmington office to get an international drivers permit.
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July 2023 by Lester Johnson
The staff is nice and friendly but i only deal with Renee Wheat, she is the best, because of her and only her i am booking all my vacays thru AAA, she is very knowledgeable and accessible, really tries to get you the best deals and vacation experiences, if they lost her they might as well shut the whole office down
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May 2023 by Karlino
This AAA Branch is a joke concerning its customers services. When you call to get information about the toll system in the US and you are a member of the ADAC, they tell you to go to Amazon. Thank you AAA and Lianne at the AAA White Lake for your „help“.
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September 2022 by Tina Wilson
I was in a near fatal car accident not at fault. I had to sue Member Services for my lost wages. I was never properly reimbursed for my expenses related to this accident. This company is great @ collecting only. Their service was terrible. I would've lost my home if my work had not had insurance. NEVER EVER BUY THIS Insurance.
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September 2022 by Hunter Michelle
Sign on door says they're open and the doors are locked
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August 2022 by M Ladetto
Very fast service in the middle of the afternoon. Got my international driver's license process quickly
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June 2022 by Andres Manuel Morata
Service was fast and very professional.
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April 2022 by Danielle McDuffie
Nice clientele, office, location. Excellent choice for travel insurance, getting assistance with your membership.
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March 2022 by Marie Pitts
Great place to get $Insurance$, especially with their low rates! ?
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March 2022 by Marcia Czar
Fast, efficient service. Friendly helpful associates.
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January 2022 by Patrick Odio
Really rude lady at the front desk
