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February 2024 by thomas waite
They lied to me and put me back under contract for a free phone that I owe 1000 dollars.you will be losing my 3 phone internet .... ?
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February 2024 by Anthony Young
David gets the job done. Very knowledge about products offered. He can actually fix the issues with service. Thank you.
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November 2023 by John and Brandy Keippala
Excellent experience this evening. Had an iPhone 12 Pro Max to trade in. Both of the employees who helped us were very helpful. I had many questions and a couple complicated requests, everything was answered or fixed by the team. Ended up trading in the 12 for a 15 Pro Max, the team set up the new phone, put the screen and camera protectors on for me, and got my phone completely ready. I was able to use my phone as I walked out the door!Highly recommend this location!!PS- Bonus: if you need to wait for your data to be transferred or family to make a purchase they have a couple comfy chairs and direct tv set up. :)
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November 2023 by Jamie Feld
Great service. Great people. Would highly recommend going here if you need anything.
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September 2023 by Jack Owens
Good customer service and very knowledgeable about their products
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August 2023 by 1KTR3Y
excellent customer service. Walked me through the process and stayed with me the whole time.
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July 2023 by Make it Hot or Not HVAC
These people are liars! They lied to me about doing a trade in deal for an iPhone 14, scammed me so now I’m paying for an extra line on my plan which is now an extra 200 dollars a month, canceling ATT phone and internet. I’ll be making my move to Xfinity
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May 2023 by Frances W
Trevon was very knowledgeable and helpful. I hope he stays there.
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March 2023 by Brad Schultz
Customer service is terrible here. The staff member working the afternoon on 15 Feb 23 should be fired
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January 2023 by Tom Pecheniuk
I am impressed with the AT & T employees at this store. The AT & T employees are polite and professional and helped me file a claim for my damaged phone. One employee helped me file a claim for my phone. Asurion mailed me my new phone.The other employee helped me transfer the data from my old phone to my new phone and boxed up the damaged phone to be mailed back. It made getting a new phone a great experience. Paying bills is easy at this store. Thank you for your help.
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January 2023 by Lisa Crawford
Dominique was friendly,patient and extremely helpful. I DONT like technology and she made getting a new phone Painless.Thank you for excellent customer service
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December 2022 by Kevin O'Connor
The AT&T store at M-59 & Fisk roads is fortunate to have a great customer service representative called Dominique! My experience with this representative was a very nice change from the unbelievable poor customer service that is so rampant threes days. I have almost lost all hope that I would ever experience a great customer service representative ever again. With this generation of people who have entered the workforce, I have almost gotten used to incompetence and sometimes rudeness. Dominique has great multitasking skills and a positive attitude towards the customers she is helping with their technical problems. She was helping 3-4 customers at the same time without getting frustrated. All of the customers she is helping feel like she is giving them her undivided attention. While the phone is loading and doing whatever, Dominique is moving from customer to customer and fixing problem after problem. I have never seen anything like this, especially threes days. I would love to be able to give Dominique a job and have het representing my company. AT&T is fortunate to have a great customer service representative called Dominique representing their company. I already said that!
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December 2022 by Karen Poloski
Manager Dominique is excellent with people of any age and confident in her skill set with all things computer. Great interaction
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December 2022 by Pam Lidster
I absolutely loved my experience! Fast, efficient, friendly. Thank you!
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November 2022 by Stephan Decroix
Don’t go to this store if you don’t like being lied to, I traded an iPhone 11 Pro cracked screen and the guys said they’ll take it and give me the 14 for free and I’ll only have to pay my monthly bill. Now I’m locked into something I can’t afford ? can’t trust these sales people ever
