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October 2023 by terese b
Doug was knowledgeable, very helpful, and concerned for the aquatic creatures more than the sales of fish that we would have killed, especially when you are setting up a new aquarium and getting it to cycle correctly. I highly recommend this store and will return over and over again. We did spend about $100.
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September 2023 by Yolo (Yoloswag)
Their fish were well kept, aquariums were clean and the fish were healthy.Sadly I didn't see the same care for the other animals, their reptiles appeared to be missing uv lights. And they encouraged clipping bird's wings an outdated means of controlling a bird.
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September 2023 by Amberly Knott
I love going to Highland Tropical. The owner and employees are all knowledgeable and friendly. Prices are fair for a great quality fish
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August 2023 by Ely Franklin
Me and my girlfriend stopped in as she owns an active healthy bird and wanted to see some cute birds. We had to leave appalled and honestly depressed. We couldn’t stop thinking about the poor condition of the cages and how 4-5 birds were squeezed into one tiny space. A bird in the middle for a ridiculous price looked incredibly stressed.It smelled worse than any pet store I had been in and the man working the counter didn’t say anything or acknowledge us. I feel awful for the birds contained in this store. They are smart animals who deserve way more than what we saw. I wish the birds could be rescued without supporting the business.
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July 2023 by Vinayadatta Phaneendra
Best care provided and extremely cute and healthy birds sold here.. They also provide day care at a very affordable price should you need to travel, they provide health consultation, bird spa and hygiene.. They have a variety of bird food collection which appears to serve most species of pet birds! We’ve had the best experiences so far.. Thank you Highland Tropical..!
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June 2023 by Mark Pajtas
There prices are beyond outrageous way beyond your typical prices. Big birds are kept in small enclosures. No customer service. was very disappointing experience all around.
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June 2023 by Fun girl28
I bought a pineapple conure a few months ago and let me say IM TOTALLY IN LOVE THE BIRD HAS ADJUSTED BEAUTIFULLY GOES EVERYWHERE WITH ME AND WILL LITERALLY PERCH ON TOP OF MY HEAD WHILE I GROCERY SHOP! He gets so much attention and is truly a showstopper thanks to Doug my life is changed forever!
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June 2023 by Daniel Botsford
Spoke with the employee over the phone and answered all of our questions. Met at the store and answered all our questions, gave us peace of mind about our two new additions to the family!
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June 2023 by Rick Duran
They are always very helpful.Traded 4 big beautiful comets for 1 black and sliver koi.Not the trade-in price, I thought, but I'm sure someone will own some big red and white beautiful comets.Look at my big koi she's so gentle.Everyone wins!
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May 2023 by Andrea Darnall
I bought my cockatoo from them a few years ago and she is an absolute doll, Very well socialized and friendly. the staff is very welcoming and knowledgeable. I come here for all my bird needs:)
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March 2023 by Danielle Agle
I like shopping here. Never had a problem with the fish I've gotten there. Only complaint is their website and Facebook are always terribly out of date. Only way to know what's in stock is to call about something specific or go in and walk around.
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February 2023 by Aarron Wilburn
Had a tank for a few years that I finally decided to setup. Lots of knowledge and expertise from the gentlemen at this store. From setup to building the right ecosystem, family enjoyed the fish shopping experience as well, so any place that makes me look good is a win in my book lol
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February 2023 by Kelley Baptist
One of the best places locally, for a wide variety of healthy fish, tank supplies food and many other related products. The staff, who are knowledgeable friendly and willing to spend time with every customer, ensure the best outcome at home with your new tank mates.
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February 2023 by Danika F.
I got my Quaker Parrot here in 2018. When I came in looking for a Quaker, I saw they had a group of babies that were still being weened. The shop owner let me hold and pick a baby, and then banded his leg. I came to visit multiple times before taking him home, depositing more money towards him every time. I often come back for his food and treats. Whenever I have a question and call here, they always give me the best answers! Although I live a few hours away, I always come back. I won't buy his food anywhere else. When I first got him, they even had his DNA tested to tell his gender. My quaker is turning 5 this year, and I am so happy with my choice of purchasing from this store. Everyone is always happy to help and answer questions.
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January 2023 by carmen earl
Very nice, helpful, knowledgeable and trustworthy staff. They always take very good care of my feather family and friends.