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May 2020 by John Kacey
the guy came in took my money and did not close the water off completely and it blew off in the winter. stay away from them and I think they changer their name to Hunter irrigation now. because of the bad unprofessional work they do. Stay away. he should have zero stars
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December 2019 by Jason H.
I don't know a single thing about sprinkler systems, but my wife and I bought a new house over the summer and the system came on unexpectedly. One of the heads keeled over immediately and started leaking, leaving a constant tiny puddle in the yard even after I shut the system off. Called one company with solid reviews and was refused service because I am on a well. Seriously. She said she and her husband are nearing retirement...not really looking for new clients anyway...and they've found systems that run off well pumps to be a lot of trouble. Ok then. Gave these guys a ring and they seemed confused when I asked if they'd winterize our well-based system. "Why wouldn't we?" Was able to get on the schedule a couple days later and everything was winterized quickly.
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November 2019 by Scott
They worked with my schedule to get an appointment that worked for me.
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September 2019 by Ayano N.
So glad we called Innovative Irrigation for our sprinkler repair. We received notice from our town to update our pipes and sprinkler heads. Innovative irrigation responded promptly, had their service guys out in no time, gave us a fair quote and service date all within a week. We had a small issue with bees underground in our pipe, but they rescheduled and worked with us after the next removal. Would definitely recommend!
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September 2019 by Kevin M.
Really glad I went with Innovative Irrigation for my sprinkler work this summer. They were very professional and quick. I will definitely go with them in the future!
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August 2019 by Stephanie Gough
Phil came out to our house with Chris and Blaine. They were all very knowledgeable and ready to help us out with fixing our sprinkler system. I highly recommend Innovation Irrigation for any of your needs!
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August 2019 by auorahem safar
Best customer service highly recommend. Ask for Phil you won't go no where else!!!
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August 2019 by Cathy G.
Excellent service. Showed up on time. Diagnosed and fixed the issues quickly. Very reasonably priced. Great service. Thank you!!
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July 2019 by Marc M.
Excellent company. Quick to reply to a quote, reasonably priced, and great to work with. They came out for a spring system turn on and thoroughly tested my system , made needed repairs, and walked me through it all. Can't recommend highly enough.
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May 2019 by Brian Matson
Absolutely fantastic. Highly recommend. Took time to walk me through all the details. Very friendly crew!
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May 2019 by Shawn F.
I don't know how they got five star by 20 reviewers ! Could not get ahold of these people to return the next year . We were charged $240 to replace 3 heads in the sprinkler system and to turn it on for the summer, would not recommend this company .
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December 2018 by p kuksov
This is an awesome company! We couldn't get to winterizing before the early snow and our water valve exploded. I liked their reviews so I reached out through their website on a Sunday and received a response that same day. Phil provided some very reasonable pricing and said he'd be in the area the next day, so we set up an appt. I can't beleive that they were here within 24 hours of my original email and had everything winterized and fixed within an hour! You really can't ask for better than that!!. Phil is a really nice guy and he knows what he's doing. We're going to have them winterize and service our sprinkler system from now on. I love supporting small local businesses especially when they are so focused on their customers Thanks Phil!!
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October 2018 by Adrienne S.
Everything that other reviews have said is true, to the "T." I booked Innovative Irrigation to winterize my sprinklers at the house we just bought. I've never had a sprinkler system before, so this was all new to me. Their website is easy to navigate and I sent an inquiry asking for their price to winterize and if they service Livonia. I got a response within a day and from there I called to schedule my appointment. The day before the appointment the volunteer hours at my son's school changed, which conflicted with my sprinkler appointment. I emailed Innovative Irrigation at 7:00 p.m., not expecting any response (but fingers crossed). I asked them to arrive at the very latest minute within the hour window they gave me. The driver AJ called the following morning and told me they'd be arriving at 10:00 a.m. on the dot, which is the time I requested from them. They literally arrived at that exact time! AJ and Phil (owner) did the service. Phil was as cheery as he could be after dealing with a bandaged hand, but it was clear they knew what they were doing and were quick about it. I asked Phil a few questions that any first-time sprinkler owner would have, and he took his time to explain. This made it easy to ascertain I'd call them again in the spring to have them open up the system. Before leaving, Phil asked how I heard of them, and I told him it was strictly from a Yelp search. He acknowledged his awareness of his company reviews and what good standing they're in, and that he's the only provider that continues to get positive reviews. I appreciate he's on top of the customer service aspect of his business. I highly recommend Innovative Irrigation!
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September 2018 by Diane K-F
Great company with responsive, responsible workers! They did an excellent job on two separate occasions. They repaired three sprinkler heads the first time and were fast and very professional and polite in their demeanor towards me. The second time I hired them was for landscape lighting repair, and they corrected the problem so quickly I was truly amazed. Likable people who actually show up on time and did what they say they were going to do. I would hire them again as needed. Thanks!
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September 2018 by Bill Case
I was absolutely amazed by the responsiveness, value, and quality of work from Phil and his team. They visited my house the same day I called, and completed the necessary repairs. They also reviewed my whole sprinkler system and offered suggestions to make it more effective. Great team, great rates, and super-professional; I won't let anyone else touch my sprinkler system in the future!
