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April 2024 by Carol Osterhart
Quiet, pleasant and good staff.
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April 2024 by Sarah Newcomb
I had a great experience with Andrea. She's very personable and easy to talk to about what exactly you want. I love my cut and I'll definitely be a return client!
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March 2024 by Jennifer Rugenstein
I was a bit nervous about making a huge change, and Amara (sp?) made the process easy. She Talked me through exactly what I wanted and exceeded every expectation that I had. Highly recommend both J.C. Penny and Amara!
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July 2023 by Lacey Cody
Last night a wonderful woman named kiara ( hope I spelled her name correctly) highlighted my hair. She stayed after hours to finish my hair, which was a last minute booking. She got me to the blonde I’ve been working towards since November 22. I’m happy she took her time and she did great. I hope she sees this! Thankyou againServices: Shampoo & conditioning
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January 2023 by Teresa Ouellette
Clarissa is the very best! I'm so happy I found an awesome stylist after searching for years!! And Heather, at the counter was amazing and most helpful!!Services: Hairstyling
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November 2022 by Lu F.
It had been a while since I went to a JCP. I have to say I was impressed. The quality of clothing is awesome. As is the selection. I always enjoyed their Worthington line. I miss the Worthington pantyhose/tights! Their quality could not be matched. The selection of jeans is amazing. Cool junior dept too. Good shoe selection. Toddler clothing could be updated some. Now the Big and Tall men's clothing is great! Check out online for even more! Actually true Big and Tall. Great petite ladies clothing. Check it out. You will be amazed! Love the Lakeside and White Lake locations!
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October 2022 by Colee Garza
Cindy did a great job. Totally recommend, hair cut price is a little high.
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January 2022 by Angela Monroe
Andrea got me all the way together! Love my hair! She is very professional and friendly. Will definitely be back yo see you soon!
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November 2021 by Kimber Cece
so I went into the White Lake JCPenney yesterday to pick up an online order. I met with the sweetest kindest bunch of people. All happy and jolly and all in a very festive mood. I don’t know about anyone else but I need that kind of encounter to get into the Christmas spirit. And I just want to thank them for the positive experience I had with your store.
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November 2021 by Katie McGough
Wasn’t going to rate and I only gave 3 stars because there girl that did my hair was so nice and I did like her.. but my hair looks a hot mess I wish I never went to be honest.. I have the top part of hair a different blonde than the bottom half and have dark lines spots in areas too not to mention I paid over 100 dollars to wear my hair up all the time now.. just very depressingService: Hair colouring
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September 2021 by Stacy K.
It is unbelievable how hard it is right now to find homecoming dresses. I went to two malls and several other stores in the metro Detroit area and found either every rack picked over or no dresses left at all. I happened upon this place by accident on my search for my child. I knew of this location but did not know how nice it was, it is near a Kroger and a Hobby Lobby, so I did not realize it was a full fledged department store in the middle of a strip mall. Once I found the proper section I finally found a small but nice rack of hoco dresses. Since my child was not with me I decided to get a couple sizes. The employees here were so friendly and helpful, they went out of their way to help with return policies, finding other sizes, and putting the dresses in hanging bags. Great customer service! I do not normally shop at this store, but since my positive experience, I will put it on my list of places to find our seasonal necessities along with Kohl's or other such shops.
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August 2021 by Lynn L.
9/2021- shopped at JCP today, great sales. Shout out to the amazing sales clerk Kayla (#0736) for your help in the jewelry dept. Friendly, knowledgeable, efficient and patient!
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August 2021 by C. Lee
I haven’t had my hair done since 2019 and I went in with very brassy blondish brown Throughout my length from having highlights for the past 10 years. Also had my dark roots and gray coming through. I told the lady I don’t want to go dark maybe a strawberry blonde or something to bring it all to one color since I have so much brassiness. I ended up with dark reddish hair and oddly placed highlights. I cried while I was leaving. The lady that took my payment told me it should lighten after a while. Was just really upset to pay $165 and it not be anything that I want
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August 2021 by Janet Clements
Fix your Bathrooms in White Lake, Michigan store. I have went several times over months. Now they have Porta Pottys. What is the Problem? I now refuse to come to your store. Today I spent my money at Marshalls. I'm sure that I'm not the only one turned off by this.
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July 2021 by Candi Minton
I haven’t had my hair done since 2019 and I went in with very brassy blondish brown Throughout my length from having highlights for the past 10 years. Also had my dark roots and gray coming through. I told the lady I don’t want to go dark maybe a strawberry blonde or something to bring it all to one color since I have so much brassiness. I ended up with dark reddish hair and oddly placed highlights. I cried while I was leaving. The lady that took my payment told me it should lighten after a while. Was just really upset to pay $165 and it not be anything that I want