-
February 2024 by Heather Johnson
Waited in line today for 15 minutes only one person in front of me and one customer with the ONLY cashier, 4 deep behind me, I politely ask the cashier if she could call for assistance, she replied “I did” waited another 5 minutes and no one showed up, so I walked out! It’s like this every time I go in there! I will drive down the road to hobby lobby and never visit this location again!
-
October 2023 by Nancy Locklear
I found what I needed on line but when I went into the store I couldn't locate it. The women cutting the fabric was helpful and knowledgeable. The checkout line was long because only one person was working. However, the young man working the cash register was doing a good job and was friendly.
-
August 2023 by Patrick Van Hagar
This JOANN'S was moderately busy but the staff that was working was pleasant and helpful. Store was pretty clean also.
-
July 2023 by Christine Wood
Very friendly staff, love this material I found today
-
April 2023 by Rose Sonnenberg
I would give 0 stars if I could. I came to do a return. When I walked in there was 1 woman currently being helped at the register and no one else in line. So I waited where I was standing. I didnt think I had to loop around as there was no one else there. After I waited for a minute or so a woman entered the line. Now I had arrived before her so I kindof moved to my place in line. And when I got up to the cashier she said to me very rudely "were you in line" I said yes I was here before the other woman was but ok not wanting to argue I just allowed the other woman to go infront of me. I work customer service. I have never spoken that way to a customer. And I have never been spoken to like that by a fellow service worker. I'm glad I returned my purchase. I dont think I will shop at any joanns ever again. This put such a bad taste in my mouth. I ended up getting what I needed at the knitters nest. A place that doesnt treat me like garbage within 5 minutes of entering the store. Do better.
-
April 2023 by Nora M.
Never enough staff and they're never trained. The manager can do every job in the book but not everyone else, because she's too busy to train anyone on the way to take care of things. This isn't about the manager, it's the company itself that is shoddy and doesn't care that they're working as hard as they can but are only so many people and the company won't allow them to hire more people. Some pretty rude staff too. I'll go elsewhere.
-
March 2023 by Mandy Block
Staff are extremely rude, the lines are always rediculously long, and they never have any of the Bernat yarn in stock. I always drive from White Lake to Bloomfield. Bloomfield always has whatever yarn I’m looking for in stock and the staff and beyond helpful and kind.
-
March 2023 by Margery England
I love the store but last week I returned 2 pieces of material and was only refunded for one. ?
-
January 2023 by Corinne Norton
Always find whatI need at JOANN's!! Very well kept and stocked store. Helpful staff.
-
December 2022 by Heather Kook
Super busy but staff was really nice, they worked really well for it being black Friday
-
December 2022 by nancy santoro
Beautiful and interesting things. Prices are right. Sale items are great.
-
November 2022 by Sara R
The employees at this Joann are really nice…but the store is always picked over.
-
November 2022 by Cindy Blake
I was looking for crochet hooks and I found THEM. It is ashame that people have to steel the scooter s.
-
November 2022 by Laurie Smith
Very friendly and helpful staff. Had exactly what I was looking for.
-
October 2022 by Jenn T (Jennthomas06)
I walked in with Questions about my Cricut machine that I was just gifted. Stephanie spent 20 minutes with me (on & off whilst helping other customers) explaining what it is, the variety of products, what I need (and what I can get by without for now), and resources to youtube how-to videos!Such great customer service! Above & beyond!
