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February 2024 by Sarah Moreno
Not sure what everyone's complaining about. Service is fine, got my order correct, quickly made.
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December 2023 by Shay
Let me start by saying service at this location has always been great. I’ve never been so disrespected at any location ever like I was tonight. I took my two daughters for a treat and got us all the same 3 drinks. They made our drinks and went to hand them to me. Right away I could see they weren’t made right. I brought it to their attention they were not made right. The girl whose name is River tells me she will not re make our coffees. So then I ask for a refund and she tells me “we don’t do refunds” so I then ask for a manager. The manager apologizes and said she’s been “not herself” today and he will make sure he talks to her. That girl River was extremely disrespectful and shouldn’t be working anywhere with an attitude like that. If I owned an establishment or managed one and someone treated a customer like she did to me. Instant fired. Period. Won’t be back at this location.
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July 2023 by Cenedra Lanoue
It was moderately busy today, due to the holiday weekend but Julian was absolutely fantastic! They were friendly and efficient, not to mention the drinks were really delicious! They definitely deserve a raise for powering through the hoard of humans that came through the line like a boss. ? 100/10
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July 2023 by Nichole Marie
Julian is a fantastic worker! Me and my friend came in at a SUPER busy time, and he got our food and drinks out so fast! Also, my drink was perfect. Dude deserves a raise.
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June 2023 by John M.
Julian was running this shop by himself the whole time I was there. He was busting butt and waited on multiple customers in a very short period of time. Extremely efficient employee, this guy needs a raise!
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April 2023 by Andrew Herrington
Disappointing experience when I can only get half the things I wanted. Note to others just go to waterford Starbucks this place is a waste of time
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April 2023 by Cheyenne Lanctot
Doesn't have a drive thru.
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March 2023 by Cheyenne Autumn
Doesn't have a drive thru.
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March 2023 by Ruthie Hutchons
Not a real Starbucks. Doesn’t participate in Starbucks refills
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February 2023 by Jersey Devil
The mocha Frappuccino was great. But their service? They had zero interest in expending politeness or engagement with me as a customer, but a female customer they were leaps and bounds to talk to. Very failed customer service. At least the drinks are good.
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January 2023 by Matt Brown
Not sure why they even keep this open. No one attending half the time, and today, couldn't make anything "hot"?!?
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June 2022 by Howard LaFreniere
Wonderful licensed store there in the Kroger. Love the tables inside and out, so there is plenty of space to relax with your bev of choice. Staff is knowledgeable and delightful, though overworked is an understatement. I have never had a negative e experience there and I do hope they get more help and more understanding from those who are short with them.
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May 2022 by Alexis S
The blonde named Ava who works there really needs an attitude check. I came in this morning and ordered a drink I get frequently & it tasted off and very bitter so I politely asked for it to be remade. Ava immediately told me every drink I’ve ever had must’ve been made wrong at other locations and that she wouldn’t be willing to remake it since “that’s how it’s always made.” Her kind co worker remade it for me and it turns over Ava did forget to add milk to the drink. I will probably not return to the location due to the stuck up and rude behavior of the employee Ava.
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April 2022 by Ellen “Ellen” V
Didn't go here as it serves over priced swill. I love bigby coffee!
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April 2022 by Mak Kreps
Went put to dinner with my family and girlfriend. On the way back we stopped Starbucks. My girlfriend needed to get home very very quick. My mom so so adamant about getting her Carmel frapachino that she made us wait FORTY FIVE MINUTES in the car. My girlfriend missed her guitar lesson and broke up with me and my whole family! One star. But we found a parking space quickly so five stars.