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March 2024 by Vince R
Never once have I been asked if I need help when I shop here. Apparently I look like I want to wander around endlessly.
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February 2024 by Jeff Rothenberg
Very helpful customer service
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February 2024 by Joslyn Hayes
This is my go to Ulta! All of the girls are so nice and genuinely care about the customers! They have great products and all of the workers are extremely helpful and dedicated! They all truly foster an encouraging and welcoming environment!But I have to give a special shoutout to the Hairstylist Morgan! I have always loved my hair but that doesn’t mean the feeling was always reciprocated to say the least, haha. But Morgan swooped in like a superhero and totally transformed my hair! Everything she’s ever used on me I’ve bought right at Ulta and now my hair and I are seeing eye to eye! Plus they not only work but always smell so good!But what’s truly special about her is how she treated my mother when our paths crossed. My mom had accidentally fried her hair with a shampoo that completely stripped her follicles! Morgan was professional, understanding and sweet. And I know my mom can be a handful sometimes and she only lets specific people touch her hair. But she has been beaming about Morgan ever since recommending her to all of her friends (and mine)Please go see her or anyone she recommends! She’ll always have your best interest at heart! Actually, all the employees will!
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January 2024 by Tori Leone
I was nervous about switching stylists, but I came here to see Emma and she was fantastic! So understanding of my concerns about my hair and listened so intently. She recommended products to help me solve some of my issues without being pushy. Not to mention I was so happy with the end result - my hair looked great!
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December 2023 by Hero Gaming
I wish there was an option for 100 stars for the Salon and store!Took my 17 year old son in for a haircut. He was extremely nervous because he has had past horrible experiences at other salons/Barber shops. I told Morgan about it and let me tell you she went above and beyond! She put my son a complete ease and he was beyond happy!! He was so comfortable and she was a complete Gem!!! So friendly and such an absolute sweetheart! Morgan Is amazing and we will be coming back to see her! Already booked my sons next appointment with her, and myself have booked an appointment with her! The salon is fantastic! We LOVED the store as well! Staff was warm and welcoming and so friendly! Extremely helpful with every question I had! We will definitely be back to shop and get all future hair appointments done at salon! Your missing out if you haven’t tried the salon yet!
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November 2023 by Melissa Gillett
I've had two hair appointments with Emma and both have been great! She's been extremely helpful in making suggestions, since I don't always have a specific idea in mind! I plan on continuing to have her be my stylist in the future and would recommend her to others who ask!
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November 2023 by Angela Bryant
Bella gave me an awesome haircut.
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November 2023 by Kayla
Had an appointment scheduled for my brothers wedding and it was cancelled by the stylist because she has a ‘family emergency’ the weekend after Thanksgiving. Cancelled exactly one month prior to the appointment date. If you’re gonna screw people over, at least be honest about why. Emergencies aren’t scheduled a month in advance. Thanks a lot Emma. Definitely would not recommend her to anyone.
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October 2023 by Ally Riley
It’s very rare for me to go into beauty stores so I never know what I’m looking for or where to start. Mia was very knowledgeable and helpful at finding just what I needed. All the employees were very nice and with a Quick check out, what more could I ask for!This is my new go to store when I am in need of beauty products
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September 2023 by Sara
I have never felt so uncomfortable in a store….today 9/8/23 I went in with my son who happened to be in a stroller. I wasn’t greeted by anybody until I approached the nail polish section and then right away multiple associates came up to me asking if I was doing okay. Well after about the third employee asking I quickly realized I was being targeted. I say this because they also made it very obvious they had been talking about me through their headsets and across the isles. The staff in general were unprofessional yelling down the isles talking to each other saying odd unprofessional things. A secret shopper then appeared who I’m sorry wasn’t discreet at all. I’m not sure if her approach was to be super obvious but it was very apparent. I spent probably 20min in the nail polish isle taking pictures of the colors and looking them up on the ULTA website because for one I was looking for a very particular shade and two I have a child so I don’t get out much. Nobody bothered to help me with that though. Having previous job experience working in high end retail I can understand the stroller being a red flag but don’t make it so obvious! I was so uncomfortable. To make the matter worse I forgot my diaper bag with my wallet in the car (because mom life) so I had to quickly run to the car and the cashier Mia made it the most obvious that I had been targeted. She was so rude checking me out and was even giving me dirty looks while I was just standing there just trying to get the heck out at that point. I had zero intention of stealing a $10 nail polish and even used my ULTA credit card. The only nice employee was the one who held the door open for me on the way out. I will not return to this location.
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May 2023 by Candice Sanders
I was so nervous to try out The Salon, I'm so happy I did. I absolutely love my hair! Olivia is amazing and I can't say enough about her and the quality of service provided. My experience here was exceptional. Olivia did my hair exactly like I asked. I am so excited about the outcome. Couldn't have been better. I highly recommend to anyone looking to achieve their "Best Hair"
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May 2023 by Jaden Leitheim
My hairdresser Victoria aka Vicki is the absolute best! And never fails to impress me every time I see her!! Olivia is also super friendly and a nice smiling face across from Vicki! Highly recommend the store and both stylists!!!
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April 2023 by Brittany White
The only reason I’m leaving 2 stars, is because I adored my stylist. BUYER BEWARE after being charged $442 for a gloss and extension install (on top of $360 for the hair extensions themselves) was only about a 3 hour process. I was in love with my hair at first but less than 10 days later the extensions were falling out. I called and explained, they advised me to remove them at home and scheduled me for a free reapplication a few days later. THEN hardly a week later, same issue. I don’t understand how they charge what they do and can’t even have the service hold up past 2 weeks. I should of just spent my money elsewhere. The glue strips came apart from the extensions, tangled into my hair and caused extreme hair loss and damage. I’ve never been reduced to tears over a hair service before, wouldn’t wish this experience on anyone.
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March 2023 by Monica Bandlow
I have never worn makeup and was worried about getting true right shades for my skin tone. Gabby was the best!! She was so patient and even showed me how to apply the makeup. I love everything she suggested. Thank you Gabby for all your help!
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March 2023 by Cheri Nagy
Had Tosha as my cashier. She was very curt with me. When I struggled with scanning and entering the pin numbers on my gift cards all she would say is "I don't know, it's on your end". I think Tosha needs a personality adjustment and might try being a little more helpful!