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October 2023 by Matt Rall
Glenn was so helpful while I was getting an engagement ring. I got exactly what I was looking for in a very timely manner. Thank you very much, she said “YES”!!! We’ll be back soon for wedding rings.
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October 2023 by Rob Edwards
I had a fantastic shopping experience at Waterfall Jeweler’s in White Lake. I had been working with Melinda to deign 3 bracelets for layering. She provided me with stress-free, no pressure customer service. Her knowledge of the jewelry business, her willingness to make sure I got what I wanted, her design capabilities all made a lasting impression on me. I will definitely be back to Waterfall for all my jewelry needs. So glad I found Waterfall & Melinda!!
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September 2023 by Lauren Davidson
Absolutely phenomenal service and great people. We have been working with Andy at Waterfall for over 12 years, we no longer live in the area and wouldn’t think of going anywhere else!
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June 2023 by Casey Gibbons
Tammi, excuse spelling if incorrect, was wonderful at helping us find the perfect rings and was super knowledge. Great experience
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June 2023 by rachel robinson
Amazing customer service! I came in wanting an anniversary gift for my husband and unfortunately they didn’t have what I was looking for in person. They didn’t hesitate to get on the phone and have my item overnighted to the store. I also had a mountain of jewelry that needed cleaning repair and so forth. My jewelry has never been cleaner and the cost to repair a few pieces was so affordable with a quick turn around time. I will be a lifetime customer!!!
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June 2023 by Danny Orders
Waterfall Jewelers sized a ring for me and it fits perfectly. Great friendly staff. Great products, reasonably priced, anything I've asked them to do they went above and beyond to please me. They are my jewelers.
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June 2023 by Kris Mccormick
I had a ring made by the jeweler. I'm so pleased with it! Thank you, Waterfall jewelers.
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June 2023 by Carly Schroeder
Tammi Leigh was fantastic. I wonderful experience. She was very helpful.Sue Schroeder
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June 2023 by SidneyJ23
I has two chains needing repair that had some incredible sentimental value. Waterfall Jewelers did an absolutely amazing job fixing them. Thank you so much to the entire staff!
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June 2023 by Nick C.
This place is a very nice place. They open at 10:00 which is earlier then others. Owner answered the phone & let me know he could replace my mothers watch battery & remove a link if need be. Replaced battery immediately & we determined she didn't need a link removed. Charged just for the battery & we were out of there in 15-20 minutes. This place is near me yet I didn't know it was located there. I am using them for any of my future needs.
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May 2023 by Shirley Arnold
My daughter and I walked into Waterfall Jewelers in White Lake at closing time one evening. Unaware they were closing. I apologize and said I would come back tomorrow. Glenn said it was ok, he assisted me. He didn't rush me at all. I looked at a couple watches. Picked one I liked. I was ready to buy it. Another watch caught my eye. Glenn removed the watch from the show case. I tried it on and purchased the watch. I'm so happy with my new watch. Glenn, thank you for being so patient with me. I greatly appreciated your kindness. I highly recommend Waterfall Jeweler's in White Lake!
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May 2023 by Kathryn Mattei
The lovely people that work here are focused on their customers. They want to help you achieve your goals and go the extra mile to recommend what is best for you.
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April 2023 by Jason Anonymous
Waterfall Jewelers has got to be the BEST jewelry for price, quality, selection, customer service, and all things sparkly. Andy Brown, “my jeweler” ALWAYS knows that I want, sends things quickly, and the service his gives to customers is amazing! I WOULD NEVER shop for jewelry ANYWHERE else! You want the best, go to Waterfall!You just can’t be personalized service and a crew that’s gets to know you, your preferences, and what you want!LOVES IT HARDCORE!!!!Thanks for everything Andy! You are truly the best ever!!!!
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April 2023 by Darlene Karl
Outstanding customer service. Enjoyed working with both Joe and Glenn! Thank you for all your help!
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March 2023 by Andy Frame
Very professional staff! Found the perfect item. Received it sooner than they quoted. Very happy customer.
