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February 2024 by Bridget Payne
HORRIBLE!!!! absolutely disgusting!!Blood (not washed old blood either!!) On blankets & sheets. (Both beds in room were not up to standards at all!!)Hair all over the place... sheets and bedding CEARLY not changed (very dirty & covered in human hair). Water stunk and was a brown tint? Very loud.Would never stay here again! Not acceptableRooms: Gross!!! Very very dirty.Safety: Not safe at all! Health department will be contacted.
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February 2024 by Dale Adams
The room appeared to be clean until we realized the floor was filthy. Housekeeping did not clean the floor during our stay. The “breakfast“ consists of granola bars, juice, and coffee. The staff were helpful and generous with the freebies.
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January 2024 by Towner Stacie
Gave me a discount online, location wear perfect for the moment.. and me and babe sure enjoyed it.
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January 2024 by Corey Boller
This would not be my number 1 recommended location.
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December 2023 by Laura Bredow
Great Time in Nashville thanks to Joshua are friendly shuttle driver that was knowledgeable about the area and gave us tips on great places to go. We also appreciated the extra couple minutes he gave us to catch the shuttle at the end of a long night!!!
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November 2023 by Holly Beckermeyer
Pros are nice rooms and you park right outside the door so easy access to your vehicle door opens to sidewalk, hot showers, comfortable but kind of hard bed, clean, heater works well, front desk staff were nice. Easy on easy off US 23 freeway.Cons are unheated pool, dirty room floors that were not gritty but they were kindof grimy. Your feet get dirty on the bottom just walking around. No hot tub but there is a sauna. Breakfast was juice, coffee, water bottles and packaged snack bars. We were disappointed to not be able to use the pool, just too cold. Front desk told us it was unheated.
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November 2023 by Rich Buitenhuis
Planned to stay for one night for U of M parents weekend. My wife had emergency appendectomy at 4:00 a.m.I called at 6:00 a.m. to let them know and cancel. Reception told me I should have let them know in advance. Called later, talked to manager. She would not cancel either. What happened to common sense.
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November 2023 by Joseph Young
The beds were clean, but the floors were sticky and very clearly filthy after we checked in. It was quiet and at a decent distance from the location i was visiting. It was convenient, at the very least.
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October 2023 by Karen Kooyers
The room was FILTHY. The bottoms on my 8 year old son's feet were black within 15 minutes of being in the room. I had to clean the floors with a towel. That's my first complaint. There were about 20 unsupervised kids running amuck while the parents were getting drunk. They were super loud all night. The cops came out 3 times before the desk clerk moved them to an other room. The parents were banging on our windows and doors in the middle of the night threatening to beat up my 20 year old son and 75 year old mother. This terrified my 8 year old. Management refused to kick them out. Unfortunately we were stuck there for the night and had to deal with their uncivilized behavior. We did not get a wink of sleep. I'd give them zero stars if that were an option.
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October 2023 by Brandon Petrowski
Overall, this is a good hotel for the price. Room was clean and comfortable. Pillows were great, mattress on the firm side. Pool area seemed good. The "light breakfast" was coffee or apple juice or orange juice and some kind of cereal granola type bars. Our main problem was the noise. I don't know what the deal was, but there was literally a cookout party going on in the parking lot and lots of noise until close to 11pm, well past the 10pm quiet time. It sounded like there was a loud argument or fight going on at one point, but no staff intervened to ask for quiet. I was going to go say something, but my wife was worried about it causing problems. There were also kids yelling and running on walkway outside rooms until late, and there was more noise early in the morning.Rooms: Clean and comfortable except for outside noise from other patrons.Safety: Parking lot party with lot of noise late and some loud arguing or fighting.Food & drinks: Breakfast was just cereal bars and coffee or juice.
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October 2023 by Marcus LaManna
Toilet, shower curtain rod broken, room smelled like old smoke. But it's a great location and a nice sports bar next to it. Close to U of M stadium.
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October 2023 by Adam Heiskell
CONARTISTS!! WORTHLESS POS CUSTOMER SERVICE TRIED TO CON ME INTO BOOKING A ROOM EVEN THOUGH THEY DON'T DO LATE CHECK INS! SO I WOULD HAVE BEEN STUCK WITH NO ROOM AND PAID FOR IT. YOU ARE PATHETIC!!!
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September 2023 by jason G
BED BUGS. They have bed bugs and know it. the guy at the counter (Indian) refused to come look because he disinfect and no more bugs. beware of the bed bugs disgusted with his answer of go back to your room and go to sleep wait for manager in the morning and laughing in my face. threw away all my pillows a quilt and clothes and everything i had with me. had to drive home with no under-where on and no clothes to change in to.
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August 2023 by Brad Longoria
I spent alot of time on the road for work and stay at hotels 5-6 times a month. I choose to stay at this hotel because it's honestly the cleanest hotel and least expensive I've found in Michigan. The room is always clean and the staff is always willing to help if something is wrong. I also feel like with the whitmore lake police and downtown being right there, makes the place feel safer.Rooms: The room is always clean when I've stayed there 5-6 times a month.
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August 2023 by long shorts
Extremely run down and very dirty rooms!! I almost slept in the car in fear of waking up with some kind of disease that no one has heard of!!
