-
August 2024 by dj johnson
It pains me to write negative reviews but I had the worst experience with this shop especially because it seems like they do good business. I dropped my car off to get an estimate over labor day weekend Kyle was prompt and quick with what he thought the issue might be. I left my car over the weekend because I was going to be out of town for the holiday he said he would have his receptionist send an estimate. The next day I received the estimate and for the work that was needed to be done the estimate seemed a bit high so in my mind no big deal I will pick the car up when I get into town and get a second opinion. Well I get back into town and I walk in to pick up my jeep and the receptionist says your invoice is $440 which completely caught me off guard because I never gave verbal or written consent for his shop to do any work on my car. I was able to get my car back but after all of this probably 2 weeks later I get a call from South Lyon PD asking about what the situation is and what happened which is the biggest head scratcher because this was a civil matter. I like to hold my self to a high standard but trying to dump a bill on someone for work they didnt approve is completely unprofessional and all happened because of a simple lack of communication on your behalf.
-
August 2024 by Maxwell Mitchell
Its hard to find an honest/reasonably priced mechanic place, but the people at National Mechanix are both of those things and do an exceptional job!
-
October 2023 by Edson Schaus
I was a walk-in that needed an oil leak checked and was leaving for Texas in a few days. They checked my brakes unasked and recommended discs and rotors. Come two days later, all was done at a very reasonable price and they also fixed a couple of small things I had been putting off. These folks were wonderful!
-
May 2023 by clayton smith
Kyle is very knowledgeable. He's very clear on what is going on with My vehicle at all times. I will bring my truck back for sure.
-
November 2022 by Steve Bell
Took my truck there. Kyle is a straight shooter. I'm new to diesels so he explained everything in great detail. Let me know it was something simple and I can do myself so my work truck wouldn't be down waiting to be fixed. Great place, great ladies at the counter also. Everyone was very informative and helpful.
-
January 2022 by Olajide Lola
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. Susan Ryan my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with Susan Ryan contact via
-
November 2021 by Bob D
Complete confidence in Kyle and his staff to work on my 2016 Jeep Cherokee Latitude AWD and my 2002 Excursion 7.4 PowerStroke Diesel.
-
September 2021 by Sue Patrell
My husband had his truck in for service 3 times to fix the axel seals. They still leaked so we took it somewhere else to have the axel seals fixed.
-
September 2021 by Xander Smith
Kyle the mechanic is a NO BS person. He's my #1 for my diesel needs.
-
September 2021 by Dave Ferris
Quality work done in a reasonable time line, very informative with issues about service being done.
-
September 2021 by Ethan Domanik
I brought my truck here after taking it to another shop worst case scenario at the other shop was $1,000 more than what they quoted me worst case scenario everyone I talk to was extremely helpful and professional they know exactly what they're talking about unlike the previous shop I took my truck to I'm definitely going to bring my truck here for future work
-
August 2021 by John
Trustworthy and Competent. I took my car to Kyle fearing the worst. He talked me down off the ledge, and investigated. He clearly articulated back to me the issues and what the repairs were. They were no where near the cost I was fearing. The front office staff is friendly and prompt to return calls and update you on status. I've always used another local shop for my repairs, but feel much more comfortable here. They are worth giving a try if you are looking for a new mechanic.Services: Auto engine diagnostic
-
August 2021 by Daniel Docis
I have had good experiences with National Mechanic's. Kyle and his crew are good people to work with. They get right to the problem and are upfront about any issues. I definitely recommend them when it comes to quality workmanship.Service: Engine repair
-
August 2021 by Spencer Ponte
I went in originally thinking my only problem was my rear wheel hub, they alerted me to a failing tie rod, bad struts, and a bad serpentine belt. They did nothing without my permission, staff was very kind and incredibly professional and had all that work done the same day. Make an appointment you won't regret it!Services: Steering & suspension repair
-
August 2021 by Grant Smith
Kyle the mechanic is a NO BS person. He's my #1 for my diesel needs.