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November 2023 by Julie Donahue
I believe they are disposing used oil into their water source. I have never been to a car wash where my car was dirtier than when I went in. A film has covered my car Do not use this car wash. I’ve tried to call their number several times and no answer and no machine to take your message. You can see by the photos I attached, that cloth is what I used to dry off the water spots which actually is an oil film. Do not use this car wash.
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August 2023 by Diana Bradford
Went to use the touch less car wash today. Paid $10 only for the car wash NOT to work. Called the number listed on the door and no one answered. Called a few more times and still no answer. I just want my money back. There were no signs stating that the car wash was down. The machine actually said "car wash in use." Not happy. If you have a number posted then you should at least have an answering service. All it said was "user did not set up voicemail." What a joke!
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August 2023 by Bob Lockwood
It's brushless (a/k/a hard spray only), so really didn't get the slight dirt film off my car. Also the dryers left my car with water drops, & water marks, all over.
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August 2023 by Haifa Baydoun
If I could give 0 stars I would. NEVER GO HERE. For the owner being an attorney in Traverse Ciry, he must not be making much to scam people and take advantage of them. Coming from out of town, I expected better. Shame on you Edgar Roy III
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August 2023 by Oussama Baydoun
I used the credit card payment method twice for $3 each time for a total of $6. The rinse had soap coming out. When I checked my credit statement they charged me $10. Do not use this place. No attendant on site and they do not answer the phone number listed.
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July 2023 by Ash
DO NOT GO HERE!! Put $10 in and never received any change back. Tried calling the number posted on the building numerous times and of course no one answered or returned any of my calls. GO TO GREEN MITT. This location is rundown, poorly managed, and the car wash is junk as well as the vacuums.
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July 2023 by premiersnow331
Was there on the 16th of June. Wash excepted my money and then said wash in use.... Noone was in the wash. Tried calling multiple times. No answer. Voicemail not set up.
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May 2023 by Garrat H.
This touchless car wash has two bays. We went to the one on the left, paid $10 for the best wash with a credit card. After we paid, screen said "car wash currently in use" and stayed that way. We tried pulling into the wash area to see if that would trigger something but nothing happened. We pulled out and tried to contact the number posted on the side of the building. No one answered and the message that came on says the owner has. It set up voicemail. Loss of $10 and no way to get it back. Steer clear of this place.
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April 2023 by Lynette Brocht
DO NOT GO HERE UNLESS YOU HAVE EXACT AMOUNT FOR WASH. I stopped in 3/20/2023 for the $8 automatic wash. Bay 1 said no cards accepted, cash only. Bay 2 said the same thing so I inserted $20 (the only cash I had). Machine then said it couldn't make change and spit out a receipt to take to "cashier" for $12 change. Went through wash and pulled back around building to find cashier. A man walked out the only man door, so I rolled down window and ask where cashier was. He just pointed to the door (he was on his cell phone). I went to get out and he yells "no, just call the number on the door, I don't have any cash". I asked how I would receive my change and he said they would "send it to me". I called the number and left a detailed message. No one has called me back. I will attempt to call them a few more times, but after reading reviews I believe I will never see my $12. I will be reporting this to BBB if I am not contacted and do not receive a refund. Update: I called and left additional messages 3/21 and today 3/22 and have not heard a word back. I specifically asked them to call me back each time so I would know they received my messages and were sending my money. 3/28 Update: called again on 3/23 and 3/24 and got the same recording, left more messages and received no call back. Will proceed with complaint against this business with BBB. UPDATE: I filed complaint on 3/31/23 with BBB. They forwarded to the car wash. On April 3rd. I received a call from a woman from the car wash apologizing for the problem. She wanted my name and address so they could send my refund. The check showed up on April 4th. Too bad it took all that to get a refund.
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April 2023 by Derek Ray
Always out of wax. Soap comes out with rinse. Pending holds on card lasting longer than 1 month. Hope they go out of business. This place is a trap.
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April 2023 by Clifton Fraley
Auto wash wouldn't accept cash. I counted 4 passes by the soap no wax and blowers did not work.
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January 2023 by Greg Welser
I've always gotten quick, decent wash, for a good price. Today something messed up on the automatic wash though, and it seemed to freeze up. Had to go back through the other machine, to finish the job. No big deal ..
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December 2022 by Jeff Schroen
Worst place. Put money in the vacuum, nothing happens. Put a dollar in the change machine to try another vacuum, and no change came out. Must be how they make money from stealing from customers.
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November 2022 by Denise Goldsmith
I hadn't washed a car by hand in a long time. I was surprised by the pink soap, it was cool. Got the car washed and vacuumed.
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July 2022 by Benjamin Belcher
Rolled up to wash my truck. Machine took my money. But it never started. Tried calling but they must be deaf because no one will answer their phone. Don’t care about the 10 bucks but how many more people got ripped off because these people don’t answer their phones or have voicemailServices: Vacuuming
