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October 2025 by Tim Fox
Customer Service is exceptional.
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July 2025 by Kari Williams
Staff has been friendly, patient and helpful every time my husband or I have been there.
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June 2024 by Andy Noel
Terrible customer service! I walked in with 3 other customers at 4:30 to mail a package and the woman refused to serve only me.
She helped the two customers ahead of me and turned me away for no reason. I am honestly appalled at the rudeness this woman displayed when turning me away.
She said, I’m only servicing these people and not you. Rude.
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September 2023 by Kristen Helmstetter
I love this tiny post office. I feel like I’m living in a little tiny town and it’s just precious. Every time I go there I receive excellent customer service and friendly smiles. Grateful that this place is around the corner from me.
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August 2023 by Susan Sellors
Hands down the best post office in the TC area. Excellent employees who go above and beyond to offer the best services possible. I ship packages almost daily and have visited every other po. I will never go anywhere else again.
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August 2023 by Bill Dawson
Love having the convenience and service here for our post office box. Ken is always friendly and a great help.
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June 2023 by Kristen Suzanne
I love this tiny post office. I feel like I’m living in a little tiny town and it’s just precious. Every time I go there I receive excellent customer service and friendly smiles. Grateful that this place is around the corner from me.
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February 2022 by Bing McClellan
I do a lot of mailing - and I can tell you, the employees here do a great job.
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September 2021 by O
Small town post office should not mean they talk on their cell phones and make customers wait. I waited patiently in the lobby as I listened to the postal worker in the back talking on his phone. Couldn't see him, her obviously didn't pay attention to me coming in... Outer ignored it...so I yelled 'is anyone there'... He came out, and said that I was being rude which developed into a winner conversation about my rudeness. Ok, so her performed that as rude, but there fact that he's talking on his phone and ignoring my presence isn't. This is what the world has comes to... Being run by millennials and gen x snowflakes. I find this common in the post pandemic era with other businesses as well. Apparently hiring people out of desperation, not on credentials, ability, manners, good with ethic and not on the phone all the time.
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August 2021 by Himmel Man
Never been treated so rudely. I've been going to this post office for twenty five years and have never seen this clerk, never been treated so badly. He wouldn't get off his phone, I waited for 5 minutes for him to come out of the back room. I was there only one there. I called out for him, and he said I was being rude. Really, what do you call it when you don't have time to take care of customers. Oh...gaslighting... It was all my fault that I could get service. Maybe there post office should screen their employees better for work ethic, or are they just that desperate fort help post pandemic.
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August 2021 by Bob Keller
Never in 25 years have I been accused of being rude. I was the only one there, but the clerk was talking on his phone as I stood in the lobby waiting for stamps. When i knocked on the glass to get his attention, he came out an accused me if being rude. But his behavior was acceptable ? ...I think not. Someone has to screen these employees for work ethic. Being a millennial or gen x is not an excuse for bad work ethic. It's seems to be an excuse for less than acceptable behavior though. It may be a just a small town post office... Not really, this is traverse city mi., and After teaching for the last twenty years in traverse city, I've seen the bad behavior too many times. I find this common behavior unacceptable. Even cats in a litter don't tolerate certain behavior... But apparently the USPS does, and does nothing to correct or train it's employees.
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August 2021 by K4561 Player
Small town post office should not mean they talk on their cell phones and make customers wait. I waited patiently in the lobby as I listened to the postal worker in the back talking on his phone. Couldn't see him, her obviously didn't pay attention to me coming in... Outer ignored it...so I yelled 'is anyone there'... He came out, and said that I was being rude which developed into a winner conversation about my rudeness. Ok, so her performed that as rude, but there fact that he's talking on his phone and ignoring my presence isn't. This is what the world has comes to... Being run by millennials and gen x snowflakes. I find this common in the post pandemic era with other businesses as well. Apparently hiring people out of desperation, not on credentials, ability, manners, good with ethic and not on the phone all the time.
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October 2020 by Phillip Jones
Great customer service. Marcia and Ken do a great job
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August 2020 by Larry Fredella
What a great experience it always is at this small friendly Post Office. Marcia and Ken always have a smile and are so courteous and helpful.
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July 2020 by Greg Knapp
Classic small town post office. The counter only allows one staff member and she was very knowledgeable and friendly with all customers. Customers were doing a good job of social distancing. The waiting area could use a little cleaning to make customer feel better about standing around.
