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December 2024 by Noah Miller
I didnt even go inside but my mom is handicap and pulled into the only parking spot that was labeled handicap outside. When she started to get out an evil lady working inside came out and started complaining about where she was parked. which was the only open accessible spot. the women that came out was cold and rude ordering my mother who cant walk to get back in and move her car. she would not go away until i moved the car for my mom after she unloaded. I hope this women does some reflecting. horrible people
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September 2024 by Ken
Whole process from arrival, unloading and making sure everything was acceptable to asking if we needed donation receipt. Gentleman was model employee
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July 2024 by Jeffrey Simpkins
Do not waste your time
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November 2023 by K A
This place will turn you away if you arrive near closing time, but during business hours, even if you call ahead and let them know to expect you. Even if you unload it all yourself quickly and drive a far distance to bring it to them. They will tell you to come a different time, plan accordingly.
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September 2023 by Hayley Simpkins
The staff here is very rude. Especially the lady that is there most often. She acts annoyed about taking donations of any kind and makes sure you know exactly what you are doing wrong when bringing in items. For example placing a box a few inches from where she would like it. This has happened multiple times. I think it's time to drop at VOA.
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September 2023 by Jennifer Aldridge
The rude donation lady there is exactly why I intentionally donate after hours
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September 2023 by Jennifer Haver
The rude donation lady there is exactly why I intentionally donate after hours
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March 2022 by Alen Robertson
Fast and easy donation process. Excellent service!
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January 2022 by Ron Brabant
It was quick, safe and easy dropping off a bunch of miscellaneous things off. The people are nice.
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November 2021 by Fed Man
It's hit and miss if you will get help unloading. So far we have donated 3 trucks worth of stuff only one time did one of the workers bring out and take in tubs for us. But we are still happy to bring things in for them.
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July 2021 by David Campbell
Great charity ...very pleasant associate
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June 2021 by mjd 275
Very accommodating and professional.
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April 2021 by Cindy Saylor
Always nice and willing to accept mist donation.
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November 2020 by Big Shoe
Sign says open, hours say 12-5 on sunday. I show up at 1215 , building is locked, nobody inside, and no phone.
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September 2020 by Joe Parker
They require you to wash and bleach items to be donated within 24 hours of donation. I am not sure if this is the safest way to protect employees from Covid-19. What happens if someone who unknowingly has Covid-19 washed and bleached the items to be donated and then coughed on it. It could be potentially contaminated. Perhaps having donors bag or box the item without the bleach step 24-48 hours before donating would be a better solution. This would allow time for the virus to become less virulent.
