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December 2023 by Tim Martin
Great service with Justin and Tom!
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September 2023 by JANE Guiles
I went to my ATT store in Wixom. Robbie the store rep greeted me right away. He was patient, knowledgeable and professional. He listened to me and made suggestions to help me decide what worked best for me.
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July 2023 by ZombieSlayer1730
Came in to get a line on my phone quick and easy process
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July 2023 by Bobby Finley
The customer service representative(Justin) who helped me at the AT&t store on wixom road was very friendly and fast and I will definitely be back.
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July 2023 by Jacqueline Skrelja
Justin was a pleasure to work with! He was extremely patient and helpful! I would recommend him and this store to everyone
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May 2023 by Nickolas Lipsey
Justin was super helpful in answering my questions and quick with getting everything taken care of. Friendly as well. Best service I’ve had yet!
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May 2023 by MaMa
Horrible... they only sell phones... I was told to go to the store to get help with my phone I just bought... but the store employee says they don't know how to do that.... I payed $1500 for a phone that doesn't work appropriately as it should. I've lost my faith in at&t. Don't come here.
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April 2023 by Kyrra Faison
If I could give this location 0 stars I would. Unbelievable the incompetence of the staff. My father wanted to simply add his granddaughter on his phone line. So they took my daughter's cell phone (prepaid cricket wireless) and said they would put in a new sim card. Guess what? They never mentioned the phone has to be unlocked and there is no new sim card. When I opened it at home while on the phone with tech support there is nothing in it. To make it even worse they threw away her old sim card and left her without a phone. I spent 3 hours on the phone with AT&T trying to get this figured out only for them to tell me I have to call Cricket to unlock the phone and then wait 2 business days for them to send me a sims card. This store needs to be trained properly on how to activate devices. Why would you not check to make sure the phone works? This has been a nightmare and a headache!
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January 2023 by Wendell Allen
Tom and Justin were a great help. I love this location and their friendliness and expertise
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January 2023 by Randy Cevora
Justin and Tom were great best guys around
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December 2022 by Kennedy Ziga
Lucas m was very helpful. He was able to answer all of our questions and was very friendly and personable.
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December 2022 by Cole Tomlin
Excellent service, Justin did a good job going thru the process of carrier to carrier bull.
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November 2022 by Miriam Harewood-Makola
Lucas somehow entered a review under my account without my permission which read "Lucas was very helpful" and gave himself 5 stars.I've edited to 1 star.It is absolutely unacceptable to violate my privacy. Full stop. However helpful or otherwise he may have been is completely negated by using my Gmail account (from the time stamp either while I was there or immediately after I left).Do not use this store if Lucas will be "helping" you. I was out of town, needed a new phone, and was glad to find a place so close. Ultimately, I just feel violated and wish it had been a situation where I could've waited until I got home.
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October 2022 by Chyneatha Figueroa
I apologize for not remembering the two gentlemen names that helped me yesterday. Their customer service was awesome. They both went above and beyond in their efforts to help me with my issue.?
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October 2022 by Shannon St. John
Jake was extremely helpful and personable while I was looking to upgrade my phone! I will absolutely be back