-
February 2024 by Carlos Manuel
It is a good place, the team serves you courteously and they are knowledgeable about the stock they have. Simply a place where as a customer I feel very comfortable
-
February 2024 by Sulrana
Car parts
-
January 2024 by Seth Whittum
Nathan, Tyler and Tyler all very good employees ????????????Meow
-
January 2024 by debashish barua
The store near my house. Some of employee very helpful if not available service like new keys program They are references another store.
-
November 2023 by John Mac Donald
Employees did not offer any assistance as I walked around looking for for items I needed. Ended up leaving and going somewhere else.
-
October 2023 by Lakeysha Moore-Washington (Keysha)
I visit here often and have been coming for years. DeVonte always helps me. Great customer service. They are a parts store, so no service such as wheel alignment , etc.. thats what a shop or dealer is for . Please know your make and model of your car. They cannot help you if you don't know your car information . I'm a woman and I know all about my car so no excuses . Read up on your car . They are not a miracle worker ?
-
September 2023 by Brandon Lawrence
Travis and Nathan (Hopefully I remembered their names right) deserve a raise! Super helpful at the last minute... the literal reason why I was able to make it back home across the state. 5 stars would work with them again, ideally under different circumstances!
-
August 2023 by Steve Killen
I literally walked out of this location on account of just hearing the rude condescending behavior Benjamin the store manager was using talking to a lady trying to find a battery for her vehicle. I really can’t believe this person is in a profession where he has to talk to people!
-
August 2023 by Kristyn Barrett
Don't ever go to this location. They claim to have filled your order, charge you for it and then mysteriously its not filled although you have the email and the credit card charge to say otherwise.
-
August 2023 by Becca Agee
Worst customer service ever! Employees are short and rude on the phone. They sold me vented rotors after I told them over the phone and while in the store that I needed solid ones. When I called back up there they were unapologetic about their mistake and also wouldn't stay open an extra 5mins so I could come switch out the wrong parts they gave me for the right ones. I called the corporate office and never received a callback from them. I have spent thousands of dollars at AutoZone stores over the years. They will no longer be getting my service. If there was an option for negative stars that's what I would give them.
-
July 2023 by Jessica B
Not very happy that I was given the incorrect drum brake spring kit for my car. I told them the make, model, and year, and was still given the incorrect kit. I ended up paying more than I needed to at the DIY place to instal new brakes, because I had to drive to a completely different auto parts store to get the correct kit. Sadly, this packaging has two different part numbers on it, so I’m unsure if the person grabbing the kit new which one was which, but given there were two listed, why not ask someone before giving it to the customer? This is not my usual auto zone location I go to, so I will not return. Disappointed.
-
June 2023 by Shelly Gordanier
So impressed and grateful for the fantastic service and courtesy Mike S. gave my wife and I today! I needed a new battery ASAP, this location was the only one open late enough. We walked in 10 minutes before closing (Yes, we were THOSE people ?) I fully expected to be told "no" or be met with an eye roll and or an annoyed tone. But instead, Mike was super friendly and welcoming, he found us the best battery for the best price, was able to find us a discount, AND installed it for us right there on the spot, even though it was already closing time. We were in, out, payed, and had my new battery installed in less than 15 minutes! Thank you, Mike! You're the best! Definitely my new go- to place!
-
May 2023 by Carlos Maita
Benjamin the Manager Store (AutoZone Auto Parts, 49582 Grand River Ave, Wixom, MI 48393) was very unfriendly. We were looking for a replacement for the battery car for my Jeep Patriot and He was like boring to help us. Them Benjamín said, "I am not going to touch your card" with a face like my car has a virus or something like that. I strongly recommend to avoid to buy any spare part for you car in this place. So I decided to go to Advance Auto Parts and with Mike and The Store Manager, the story was totally different. They made a lot of battery testing and explain to me in the kindliest way was wrong with my card, so I decided that the best option to replace my battery must be on Advance Auto Parts, 42520 Grand River Ave, Novi, MI 48375 (100% recommended). People from Advance Auto Partis are Very friendly professional and kind people!!!
-
April 2023 by Ashley Ouro Sama
Nice and friendly staff. Helped me change my windshield wiper after seeing me struggling with it.
-
March 2023 by Jeff C (JC)
Good selection of car maintenance and repair tools and products. Clean store and usually has someone there with automotive repair knowledge. Prices are as good as you'd find anywhere else. Also lots of parking at this location.