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January 2024 by C
I did not want to write this review and have held off for some time but this morning, enough is enough. I have the wash membership package and every time I go here the experience is pretty bad. I highlighted some examples below.- Whenever I get a wash, the car is barely dried and there are dirty streak marks all over the place- Every time I get a wash, heaps of soap is left on the car when I leave and is not completely cleaned off- Sometimes the attendant will rinse the car off as I pull in, other times he sits on his phone or just waives to me- The store open at mysterious hours. The hours say 7-7. I am in sales and I like showing a nice clean car when going to a customer so I get a wash on the ay to work. Many times, if I pull in at 7:15 the wash is not open yetThese are a few highlights I have experienced. I switched from JAX Car Wash to here. Once this month of the membership is up, I will be switching back to JAX.
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January 2024 by Tom Kallas
Sometimes the best way to find out about a business is when you have an issue. During a recent visit, I had an issue, and I reported it to the office. While the manager was not in at that time, he called me back the next morning when he arrived at work, and we scheduled a time to meet to discuss my concerns. When I stopped to see him, he was very professional, courteous and showed genuine concern for my situation. We determined a resolution on the spot, and I walked away a very pleased customer. I buy the monthly pass for both of my cars, and I will continue to do so for the foreseeable future. It seems like "customer service" is rare these days, but Joe from Futuristic proved it is alive and well!
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January 2024 by John Bartholomew
Carwash sucks or its 18 dollars for a wash and it's still muddy under car and some of the moving parts in the wash don't even touch your car and moves to fast why pay for someone to work there if they don't work he don't even spray your car
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December 2023 by David Windsor
I’ve tried all the car washes in the area, hoping that this one would be different. It was the worst. $10 and nobody sprays or dries your car. They Sprayed some soap on it and sent it. Came out looking horrible like I barely rinsed it with the hose.
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December 2023 by Kyle Kuznicki
Only used the self-serve stalls, but with only a few businesses around offering them I'd say these are the cleanest and best appointed ones available in the area. The heated hand dryer was really handy for getting most of the water off after the wash.
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December 2023 by Deanna Johnson
Paid $6 for self wash and used brush that was worn down. Didn’t even clean my car. Just smeared it!
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August 2023 by Norman L. Dixon Jr.
Had some left over tokens that I needed to use for the car wash booth. It's a little more expensive than the last time I used it. I had to be Quick!! The timers are short!!
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May 2023 by Chris Mccarthy
Drive-thru wash is a scam, it does not clean your car, no matter what wash package you purchase. Self service is not too bad, but recently i realized that after 4 minutes, your quarters are only worth 12 seconds. Otherwise, the self serve area is decent. They have higher bay ceilings to account for bigger vehicles and box trucks. Overall, the best part about this wash has been the free vacuums and the cool mat washers.
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May 2023 by J Finsilver
Good car wash offers free use of vacuumes with lots of pressure and they have machines to run your car mats through. Wash was average and had to dry water spots off myself as the blowers don't get all the water and nobody drying for you. Overall its a decent place to bring your car.
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May 2023 by VladImir Mirkovich
I have been using this carwash for over 10 years!They used to be able to provide a great wash. Lately it's just ok at best. Many times some of the cleaning "towels" don't even touch my car, leaving it dirty. The rinse cycle is half dead leaving soap all over the car..I went to Tommy's car was the other day.. What a difference!! Get your business back to where it used to be or you will fade into a car wash sunset..
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May 2023 by Peaceful living
Ususally get my car washed at this place once a week. I spend 21 dollars for the top wash. Today i ran my car through the wash and pulled up to a vacuum. One of the workers started to clean out the vacuum filters with dust blowing everywhere. After that he pulled out a backpack blower and started to blow the debris which got dust all inside my car and outside. Completely ruined my wash and vacuuming I just did in my car. I went to one of the workers and explained what just happened. He staired at my car then walked to the other guy. Never came back and apologized or atleast even offered a courtesy wash. This should be done before opening or when closing!! Not while people are actively coming from getting there vehicles washed!!!Services: Vacuuming
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May 2023 by Bryan Batchelder
Cars get damaged here!!!! My personal vehicle and two other people I know DO NOT take your car here!!!! And the employees make you feel like you did it also. How? The car is in neutral. Terrible business.
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April 2023 by Eric Schuetzler
Fairly expensive, but they do a ok car wash. I suppose it's on expensive real estate, but I still think more than $7 for a wash is a rip-off.
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March 2023 by Pamela Harris
The car wash is okay, the computerised system that you have to go through to get to the car wash I feel is a little unnecessary. But the price has gone up way to high. $8.00 is a bit to much for a car wash. Finding a new place or will hand wash it.
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March 2023 by Nina Trabskiy
The best car wash in Novi / Wixom area
