MSI Detroit is a large showroom and distribution center that offers a wide variety of surfacing products across 15,000 square feet. The business features an extensive selection of countertops, including granite, quartzite, marble, and quartz. Customers can also find a broad range of flooring and backsplash tiles such as luxury vinyl, porcelain, and ceramic tiles, along with pavers, fire glass, and garden rocks. Many visitors praise the impressive warehouse and the helpful staff. The team is known for being friendly, knowledgeable, and eager to assist. Visitors appreciate the well-organized system for selecting slabs and samples, making the process easier, especially for those who live far away. Staff members like Hannah and Shaymaa are highlighted for their kindness, professionalism, and willingness to go above and beyond to help customers find the perfect materials. Customers often describe the showroom as beautiful and art-gallery-like, with a stunning display of products that makes choosing countertops an enjoyable experience. Overall, MSI Detroit provides a welcoming and helpful environment for selecting high-quality surfacing materials, with a large inventory and staff committed to customer satisfaction. The absence of high-pressure sales makes it easier for customers to browse and make informed choices.
Went to pick out our slab of Quartz today and the staff were all phenomenal! Tina, Melanie and Susie were all very helpful, explained everything in detail, helped us find our slabs, placing them on hold, and helping us understand the next steps in the process!! Highly recommend them!!
July 2023
Large selection of slabs to look at but the rude customer service by one particular associate helped us to decide to look elsewhere. My questions were met with eye rolls and very snippy answers. When we were trying to tag a slab, the audible sounds of exasperation was the final straw.
June 2023
Hannah was great and helped me make my selection for our new kitchen. Thank you!
