US Foods is known for its reliable delivery and customer service. Customers appreciate the friendly and helpful delivery drivers, who often go above and beyond to meet their needs. In one case, a customer received an unscheduled delivery the day after placing a late order, demonstrating the company's commitment to service. The check-in process for deliveries tends to be smooth, with many drivers reporting quick access to dock doors and efficient unloading times. However, experiences can vary, particularly at the receiving office, where some staff may be less welcoming. While most interactions are positive, there are occasional reports of unhelpful attitudes from certain employees. Overall, US Foods offers convenient services, including overnight parking and access to amenities like vending machines and restrooms. The combination of good unloading times and supportive delivery staff makes it a favorable choice for many in the food supply business. Despite minor issues, customers generally leave satisfied with the experience.
I was really regretting when I see the reviews. But it was good to me. I got a parking before the gate. And check in night they call me in the morning 5:00 am for appointment 10:00 am they let me in waiting 1:30 and got a dock around 7:00 they unloaded 9:30
June 2026
One of their drivers hit my car and didn’t stop. This is the second time they’ve hit something. Can’t get a hold of anyone to have them fix it. This review is about their unwillingness for an open communication to their company. I can’t get a hold of anyone, their prompts don’t allow it.
May 2026
Arrived at 0950 for a 1100 appointment. Check in at guard shack. Move to staging area. Walk paperwork to office. They give you a door. Out of there by 1150.
