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February 2024 by Lori Kapelczak-Donnell
We love everyone at Wixom Family Pet Practice. Big shout out to Kathy for always being able to help us, no matter what. Thank you to Dr Dyer for always being kind, patient and compassionate. We have recommended your clinic to some of our friends!
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February 2024 by Terri Stebner
Love Wixom Pet Practice. The care and love they show both my pets is what keeps me going back. My lab is not happy going there and lets everyone know it, but they still treat him with the same care as if he belonged to them. Love the entire staff!!!
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February 2024 by Craig Zemenski
If I could give zero stars I would. At one time Wixom Family Pet Practice was an excellent place to bring your pets, I've been bringing my family pets here for over 25 years, but as of a year or so ago it's gone downhill! Our last visit was terrible and after speaking to Jeanine today this was the last straw to the point of finding a new vet clinic. Our last visit consisted of waiting 20 minutes for the vet tech to come in and ask questions then waiting 20 more minutes for the 'new' vet to come in to examine my dog then she left and said she had to check on something, 15 minutes later she came back to tell me she knew exactly what was the problem was and recommended shampoo and fish oil for her dry scalely skin THEN waited 20 more minutes for the tech to come back to trim her nails which I helped with , all the time when I arrived at the office there was 1 car in the parking lot! I spoke to Jeanine today and excuse after excuse it became apparent that a change of vet's was in order. Jeanine wanted me to schedule a re-check of Marill's condition, with an additional charge of course, even though the Doctor was sure she knew what the problem was, and wouldn't even discuss a reduction in cost of an office visit for my inconvenience. Jeanine actually said that it appears we weren't going to come to a solution and it appears that coming back to Wixom Family Pet Practice wasn't a good fit and right in the middle of my sentence she hung up on me and didn't even call me back. Granted I was a little upset as the conversation went on but at NO time did I disrespect her or swear at her, believe me I really wanted to, considering how the conversation progressed. They are all about the $$$$$$ and how much they can get!Please do your due diligence in choosing your furbabies vet and in my opinion stay clear of Wixom Family Pet Practice!!
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February 2024 by Lou Hozeska
The team did great squeezing me in last minute. It's unfortunate they don't have more vets on staff as the wait was a bit long. However, everyone I interacted with was wonderful. My dog loved them all.
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February 2024 by Natosha Hunt
It was great so nice my puppy did not want to leave so cute
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February 2024 by Diane Oliverio
I needed a quick appointment for Felix and you fit me in. I was going out of town. Your office is top notch. Everyone is so friendly and helpful. I am very grateful to have you as Felix’s vet. Thank you very much. Diane Oliverio
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January 2024 by Emily Leighton
I never write reviews or even complain, EVER. But this cost my cat her life. Ive always had good care for my pets here, but this time I called for 3 days for my cat's seizure medication refill and no one got back to me until Monday when I had to call the office. I left message after message after message to refill her prescription. I called the front office, they told me to call the refill line which I'd already done multiple times. No one got back to me. I made it perfectly clear this was urgent and my calls were ignored. When my cat was out of medication , she began seizing repeatedly. I couldn't afford to take her to emergency. I JUST needed her $10 prescription. That's it.I called Monday, and they finally told me, "oh yeah the doctor refilled it this morning." I rushed to Kroger pharmacy and the pharmacy looked right at me and said they never got her prescription. I went back to the vet, and eventually the receptionist figured it out for her. But not without the vet coming out to snap that they were understaffed and it wasn't their fault I wasn't taking care of my cat. Perhaps I should have called them a week before to get her meds? Maybe. But they should have gotten back a hell of a lot sooner. I sat on the floor with my cat day and night holding her in a blanket while her little body seized mercilessly. She JUST needed her medicine. I blame myself . Of course I do. But they had a hand in this too. She was 5 years old and healthy and happy 6 months ago. Her breath slowly stopped and she passed away this afternoon and would still be alive today if SOMEONE, ANYONE, would have just refilled her medication.
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January 2024 by Jamie Rester
I called for three days and they wouldn't get back to me, my dog had a problem with her eye and they finally told me I should find another vet cause they couldn't squeeze me in. When I had taken her in before that, she was having pain and they just said they didn't know what was wrong and kept me waiting. Not impressed.
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January 2024 by Jeanne Suzor
Pretty girl loved all the people there and we loved how we were treated even in pretty girls last minutes of life you guys were great and allowed me to hold her until the end and if we get another dog we will be going to you for it's vet services
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January 2024 by J
I've been going here for 3 years with my dog. When push comes to shove they will NOT help your animal in a emergency even if it is a simple checkup to make sure it's nothing serious even tho they say it on their telephone promt when you call. Money hungry Vet like 90% of the vets out there. Do not trust them they will screw you. They claim to love your fur baby but how can you be so heartless when you have a patient for over 3 years and then shut you down for just a simple 30 minute check for a possible emergency. Do not go here. It is all smoke and mirrors. They do not care about you or your dog or cat. They want your MONEY. That's it. Plain and simple regular Dr scam. Find another vet in the area or 10 miles away. They are heartless and DO NOT care about your Animals. They care about the money on your card or in your pocket. I swear to God do not go here. It makes me sick these places exist.Edit To Response From Owner:First of all I did not threaten anyone. You are absolutely lieing with your response. Second, You told us to call an emergency hotline number or go to an emergency vet to spend over 1k on something that could have been figured out in 30 mins for a simple visit. You are con artist. So you own the emergency vet clinc too? How ironic....so you can charge 500% more....wow shocking....I hope others see this conversation and do not even attempt to visit your practice. Third, yeah I did swear, because of how you and your employees treated me and my wife. I honestly don't care..because..I hurt your feelings? With "swear words"?....what are you all like 10 years old....really...this is real world...go and cry alligators tears to someone else, because you were yelled at? Handle it. You are not the vet we need. All of you have no hearts for any of the animals that come through your door. You only see walking dollar signs. People look to you for help in need and you turn them away. No compassion. Heartless. Sickening. Fake. Two Faced. Liars. Conartist Practice. Go back to Veterinary School. Maybe MSU should get a better program. Or go to business school because obviously you don't know how to run one. Or better yet, simple, go look in the mirror and take a 5 minute compassion quiz online to show how messed up you all are. Probably lie on that too because of how much of a narcissistic person you are. Oh and yes, already found a practice that has more knowledgeable Drs than you, and actually care about the animals the treat unlike you. That can take the time to see my baby in an emergency situation. Without making me wait. Without lieing to me. Without sending me to another clinic....because you can't handle it..or take the time out of your day for an established patient....cause you just don't care. Plain and simple Answer here. You just DONT CARE. I hope people see this. Cause you really don't. If you're reading this, find a vet that will take time and care. Because Wixom Family Vet won't. Period.
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December 2023 by Jenna Kuhn
I have been taking my 3 dogs here for the past few years and the staff and vets have always been extremely kind and patient! I like that I get text reminders about appointments and they also give me recommended options about services and the costs during the appointment (e.g. vaccines, testing, etc.) rather than charging me for procedures that I didn’t agree to or deem necessary. I have had nothing but great experiences since switching over to Wixom family pet practice!
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December 2023 by Gail Toncray
I like the fact That it is very close to my home. I also like the vets and how they take care of my cat.
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November 2023 by Carol Sawyer
Very relaxing atmosphere and my new rescue cat felt very safe in her environment. They cared for my kitty like she was their own. Dr. Sink even got a surprise when she came in and my cat was waiting for her “in the sink”!I would highly recommend them! ?
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November 2023 by Larry H
Great staff who took great care of my dog. Their love for family pets is readily apparent. My dog and I were treated with courtesy, compassion and respect. The health and safety of my dog was paramount in their efforts. Could not ask for better.
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September 2023 by Stacey Smith
This was our first time meeting Dr. Sink and she was wonderful. She made us both comfortable and really listened to my concerns with my senior cat. She went out of her way to thank me for being such a good mom to Moe and taking such good care of him. I can tell she really cares about all of her furry patients and I was so happy to meet her today!
