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March 2024 by Amy L
They price gauge like you wouldn't believe. They are unprofessional and the woman that works there slammed the door on my foot. $670 for a 10 mile tow, plus $30 a day in storage fees. What a rip off. Horrible experience. BBB will definitely be hearing about this.
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February 2024 by Tyler Wright
Had my truck stolen and recovered here. The officers told my truck was good to go brakes where fine when then go it on the tow truck. Come in the next day to pick up my truck and the fee had doubled and my brake line was blown and they insisted i call triple A rather than pay them to take my truck home. Ending up sitting in the parking lot for 3 hours whilst being berated to move my truck with no way of stopping if the property or the police would be called. This towing company has horrible customer service. Would not recommend doing any business of any sorts with this towing company.
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February 2024 by M L
fast friendly great service
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July 2023 by Mike Ramsey
There is a 30 dollar a day charge for impounded cars, but charged me 4 days for only 3.
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July 2023 by Eric williams
Older guy at the counter is very rude. Needs to work on his customer service skills.
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July 2023 by Q
These guys are best. Truly professional
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June 2023 by Jenny K.
They we're super nice when I called and helped me through because I've never called a tow before and then they were super understanding when I no longer needed it after calling!
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June 2023 by John Myers
Prompt and professional, handled our problem and got us going again. Can't thank you enough. When we need help again we know who to call. Thank you Wixom towing!
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March 2023 by Jennifer Moll
My daughter was involved in a very scary roll over accident in which the Oakland County Sheriff’s department had Wixom towing pick up the vehicle. The man working there was a real heartless piece of work and treated her with disrespect. They would only accept cash which is SHADY. The owner will come on here and say that it’s because people write bad checks but if that’s the case why not take a credit card? What are you people hiding? Does Uncle Sam know about you??? One has to wonder why OC uses them when It’s proven by these reviews that this business has had issues for multiple years with multiple types of people. Maybe don’t send accident victims there to be extorted. Do better Wixom Towing. I hope my daughters deceased boyfriend haunts you for the rest of your life for not letting her get his chain out of her car without $475 in cash. Don’t worry. We got it. Karma will get you. I await your intelligent reply.
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February 2023 by Vivian Bargone
Very deceptive practices.and extremely rude . Shannon the manager hung up on me instead of resolving the price issue. Only accept cash ??? Do not call . They hesitate to tell you over phone what their fees are.They removed my sons car from his complex as an impound and charged460.00 . Which included two days of storage at 70.00 towed 1/2 a mile .Do not Trust this company or call them!Service: Local hauling
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October 2022 by drew m
I didn't have jumper cables in my car so we called wixom tow. He gets there and has trouble getting his cables to work on his vehicle. I told him my friend wouldn't let me use speaker wire to jump the car with my car. He says it doesn't work (yes it does, I've done it before). Then I had to show him where the negative post was on a battery that was right under his nose. I watched the positive cable slip down the post onto a non conductive area. I made a suggestion on why the car wouldn't regain power and said, "you might want to try to wiggle the positive,..." which might have been bad wording to start it off, but then he cut me off to say, "I know how to do my job." I just had to show you where a negative post was on a battery, sir lol. I was like, "????Okay, I'll let you do your job." While he runs around for 15 seconds and can't figure out why the car has no power. Give it a wiggle. Boom, power. Tonight made me so happy. 11/10 would call again to watch this guy figure out jumper cables.
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August 2022 by Scott Shaw
People were rude to my wife. They charged $200 for 3 mile tow and did not tell her on two different occasions there was a $35 per day fee. It is cash only, which is strange. Do not use, very deceptive practices to confuse accident victims and charge high amounts.
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August 2022 by Geo Capelo
This is not the first time that I have used this company. They really helped me out in a jam and responded quickly. Thank you Wixom Towing.Service: Car towing
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June 2022 by Dean Smith
Only accepts cash as payment I wonder why tax evasion? Crooked company
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June 2022 by William Kussy
I have used Wixom towing a number of time in the past, and need a tow last Wednesday. Great service at a great price. Thank you Paul S. former Student. Thank you again for the help!Service: Car towing
