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December 2023 by Duane Landrum
I went to get 1 tooth pulled, they recommended 3 teeth to be pulled & wanted to charge me 385.00$ & I have insurance so I was like huh! They would not pull the one without pulling all 3 so I left in pain to search for a better dentist who cares about their patients & not just money!!! Facts! I should have read James Cater & Brian Craig & Joshua Hunter review first & now I feel like them, leave in pain or forced to pay 385.50 can’t forget 50 cents cause when I said 385. She did say & 50cents confirming Mr. Carter’s & Mr. Craig’s review that it’s all about the Benjamin’s
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November 2023 by Joan Seckel
Was very out of my element I am old school so this new dentistry was very new to me but I really was quite pleased . The staff is very helpful and knowledgeable worked with my crazy hours and really was very reassuring that this course of action was the best for me. I am very pleased so far started my first treatment and it went well. I can't say enough about the staff they are AWESOME. Very pleased I am a new patient at Aspen dentalThank you for working with me . And thank you Vicki for being patient with me .
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November 2023 by Jody Wicker
I was able to book my first visit online super late at night for the very next morning. EVERY SINGLE PERSON was the nicest! I felt so comfortable during my exam. They walked me through each step so I knew what was happening. Together with the dr. and financing we were able to compose a plan that worked for me to get started. I don’t have insurance but they have many options to help make the financial burden feel less overwhelming.
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November 2023 by James Carter
I was forced to return the next day, because the first dentist was unable to remove my tooth (she wasn't able to get it numb enough for painless removal - the whole process had me flailing before she quit trying, and literally pleading with her to stop).The second visit went as smooth as anyone could wish. I had a different dentist that time, and she was able to extract my tooth in less than five minutes, and absolutely without pain.So, why wasn't the first dentist able to do this? Moreover, my first visit cost me just over $190 co-pay, and then my return visit entailed a $40 co-pay.I don't claim to know anything about dentistry--in fact I know nothing about it at all. But this came across to me as fleecing. On top of that, during my second visit, the dentist's assistant was bossy, rude and very patronizing - more interested in making me follow her instructions, than anything that really made any sense to my care or "safety".On top of all of this, I wound up with about a hundred dollars in Uber fares, for my trips back and forth.In the end, I am going to be seeking another dentist for any future care. Aspen Dental came across as interested more in my money, than my actual care. A bad state of affairs when it feels like a tooth is trying to explode its way out of the side of one's face. Which I feel like was exploited, in order to get as much money out of me as they could.
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November 2023 by Eric Kirk
I had a bad tooth that was causing me lots of pain and my dentist could not get me in for a few days. Aspen Dental took me in right away and Dr. Susanna Fisenkova and staff took great care of me. They kept me as comfortable as I could be during the visit and I have little to no pain afterwards. Thank you so much for taking care of me when I was in a bad state!
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November 2023 by joan holland
Had my first appointment with Aspen Dental this morning. I was extremely impressed with the doctor and the staff. Polite and professional. I went the the Woodhaven office. I absolutely highly recommend this location. It’s a ten star office in my book!!!!
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October 2023 by Kiara Rashai
Everyone was SUPER helpful from the dentist assistant to the secretary EVEN the Hygienist! Facility is clean, staff is very knowledgeable and gives you helpful tips to improve your overall oral health! I am very pleased with the service at the Woodhaven location. Today was my first visit and I cant see me going anywhere else moving forward! Please if you’re looking for a friendly place where you can improve your oral health and feel comfortable at the same time, PLEASE CONSIDER THEM! My son visit is in two weeks and I can’t wait for him to go!
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October 2023 by DaveandJanet Davison
The assistant who adjusted my dentures today was fantastic. She was personable and technically skilled. I arrived with new dentures that did not properly fit and left at least for now with something that does not hurt and the ability to eat a turkey sandwich. One week from now assuming All is the same I will try an ear of corn..I'm sorry that I do not know her name, but my appointment was at noon today. Please acknowledge her workmanship and attitude.George Davison
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October 2023 by Celestestine Johnson
The team here is great! I appreciate that they didn't just clean my teeth and send me out the door like most places have done. They took the time to help me start the process of getting my teeth healthy.
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September 2023 by Joshua Holton
Everyone was professional and courteous and eased my anxiety and walked me through everything
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September 2023 by Jordan Stone
Long story but very helpful. I was looking to get a wisdom tooth removed that is causing pain. Mind you I am on Medicaid and can not afford to pay much out of pocket. These doctors wrote up a plan to remove all 4 wisdom teeth at 1 time, add a clear aligner system to my plan (to straighten my teeth? I came in about tooth pain in 1 wisdom tooth remember) and also say I need gingivitis treatment that they say my insurance will not cover. So what do I do? Because obviously at this point it’s blatant they are only looking to maximize their profit. I call another aspen dental. That tells me I do NOT have to pull all 4 teeth at 1 time. I obviously don’t need clear Aligners at this moment I don’t even understand why that was brought up as it is a cosmetic procedure. ALSO they say the gingivitis treatment is COVERED from my insurance. They were trying to charge me for little tiny things like fluoride and toothbrushes that’s NOT MANDATORY with treatment. I’m not going to lie, everyone was pleasant in the office but the financial advisor was not the best. Not only when I asked her to break down the charges for me did she NOT, she said she would call me back and never did. She also had an attitude when I decided to call back and ask about why they were trying to charge me incorrectly and her response was “different offices do things differently” well hey no problem all I know is that was my first and last time there. I will happily take my business to someone who isn’t looking to maximize their profit but actually build clientele, because maybe I don’t want to get Aligners at this very moment. But next year, I will go to the dentist that provided the best care and that was definitely not you guys. I really hope this can be a learning experience for your staff when you read this❤️
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September 2023 by James Conley
Had a tooth extraction, VERY NICE staff, professional and pleasant.
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August 2023 by Brian Craig
Absolutely so disappointed with this place they will definitely lie just to get more money, I went here thinking this was the best option to go get my wisdom teeth pulled for them to tell me I have 12 cavities and also to mention I just came from the dentist a week before that and my doctor never said that. A month later I go back to the dentist just to find out I only have one cavity which was on the wisdom tooth that I needed to get token out anyway.I tried to call and talk to them but they decided to make up a story on why they couldn’t talk and they’ll call back, they never did because they already knew they was caught up in their lies.
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June 2023 by Sofia Repina
Terrible service! Doctor don't care for his patient at all. Made me feel ashamed because I haven't had annual check up in a while. Professional should never make their patient feel that way!
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May 2023 by Richard Banta
Everyone was great, I didn’t wait too long. Kind of expensive but hopefully worth it