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March 2024 by Meghan Daly
My pets enjoys coming here. Very wonderful place.
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March 2024 by Noreen Suiter
The staff is always very friendly and the doctor always gives great advice on how to provide the best care for my pets. I know that Simba & Louis are always in good hands whenever they have their apt at Banfield.
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January 2024 by Ryan
Love this team! My whole life we have taken our family pets to a popular vet in Dearborn (which I won’t name; except DBFPC; I needed a local vet after moving.) They do an awesome job! They always call with details, and I can tell my pup had a good visit as he is always happy when I pick him up. You all rock! Thank you! I will always recommend you all for anyone needing anything for their fur baby! Thank you again!
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January 2024 by William Oconnell
Friendly and caring, very good experience.
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November 2023 by Emily Lane
I will never stop recommending banfield and their monthly packages for animal care. I truly think it’s the best deal out there for vet care. The vets here are really knowledgeable and took the time to talk to my fiancé and I about behavioral issues we were experiencing. She made sure to get the whole picture before telling us what we should do. You can tell they really care about your pets.
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October 2023 by Nikki Dewitt
Absolutely disgusted at the neglect of my cat. Was charged for tests that were not discussed ahead of time. Had conflicting diagnosis from the different doctors. Was told his teeth and gums needed attention but since he was being stubborn they didn't want to press him to look more. He got a sinus infection twice in the span of a month and by his 3rd one I was told "That's just probably his normal" and that it should clear up in the next couple of days. Ended up taking him to emergency the following week where they told me his infection got so bad that there was nothing that could be done. Called about end of life and the price was absolutely ridiculous and that they would also charge an office visit on top of it. Absolutely no compassion or intelligence, just a money grab.
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August 2023 by Katie Ross
Our dogs have been a part of the monthly plan here for almost five years. We also took our cat in awhile back and left with an incorrect diagnosis that later cost us $2,500 at the emergency vet. Here we are two years later, he gets sick again, so I call and inform them that he hasn’t ate or drank in two days. I’m then told “they’re booking out two weeks.” Two weeks?! He would be dead by then.. thank you for nothing. We will be canceling our plans and taking our pets somewhere else.
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August 2023 by RJ The Reviewer
Very clean, kind workers, and they do great with getting dogs fur cuts and nail trimming, also a great hospital, back when my dog had cancer they did surgery and he is still doing great to this day. Great veterinarian and could never thank her more
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July 2023 by Kelli W
I got a new kitten and my usual vet was booked out 3 weeks, they were able to get me in same day! Everyone from the csc, tech (I believe Alyssa?) And Dr. K were super nice and loved on him. My sister worked here years ago so I already knew about the Wellness plans, I signed him up because it's still a great deal for puppies and kittens.
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July 2023 by K Windle
I got a new kitten and my usual vet was booked out 3 weeks, they were able to get me in same day! Everyone from the csc, tech (I believe Alyssa?) And Dr. K were super nice and loved on him. My sister worked here years ago so I already knew about the Wellness plans, I signed him up because it's still a great deal for puppies and kittens.
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July 2023 by Tom Medsker
We went to Pet Smart. Banfield Pet Hospital is there but all our pets are healthy today.
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April 2023 by Justin Collins
Me and my wife brought our 12 week old puppy here for a wellness check up. Banfield is in the woodhaven PetSmart towards the back of the store. Everyone was professional and seemed very knowledgeable.
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March 2023 by Ericka Allen
THE PERSON THAT WAITED ON ME WAS RUDE I ASKED FOR HELP FINDING PRESCRIPTION DOG FOOD WHICH I HAD TO GET THE CARD FROM HER THERE WAS NOBODY THERE WHEN I ASKED FOR HELP SHE WAS VERY RUDE I WILL NEVER GO THERE AGAIN BUT THE PETSMART MANAGER WAS WONDERFUL
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March 2023 by Jordan P
Constantly messing up our appointment times and then blaming me when I show up to the appointment I scheduled. They’ve completely messed up 2 entire days for us. Getting out and driving 45 minutes with a puppy and toddler is hard enough. Then for you to tell me that it’s my fault for not rescheduling because they miscalculated the puppy’s age and didn’t realize until the day prior. It’s the blaming me part I can’t get over. I’m not the one that miscalculated. You should be able to calculate her age properly. SMH. Ridiculous.
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January 2023 by Fay Cantwell
I love this place everyone is so nice they care about my fur babies.