-
July 2023 by Cerebral
Not very good for a start up small business for funding.
-
September 2022 by S K C
I spent 3 hrs at the bank trying to get money transferred from a previous checking acct to the new one (due to fraud on the original acct). Why 5 stars? Because of Debra who was working to get someone from BoA’s fraud dept to answer the phone after I had spent 3 hours at home trying the same. She and a coworker worked overtime to get this done and verified. Thank you Debra.
-
September 2022 by Florian Wimmer
Had a great experience and everyone was extremely kind and helpful!
-
June 2022 by Terry McGough
First of all if I could have gave zero stars I would have. My wife and I had a savings account with Bank of America in Woodhaven. Every trip to this bank has ended with horrible service. From no drive through to having to come in and go through an appointment process to do the simplest things. Because of our bad experience with the Merrill lynch banker we decided to close our account and move our money somewhere else. lisa the service person set up the time for Saturday. We told her we're were going to deposit this check into our bank immediately so we went threw the whole process and she gave us a cashiers check for a large sum and we could not deposit it into the new bank because of them post dating the check for a few days out . WE SHOULD HAVE BEEN TOLD that they were going to give us a post dated check before we closed our account. We would have waited til until the next business day. How incompetent. This institution does not care about you at all. I would highly recommend looking elsewhere. For banking.
-
April 2022 by Jasleen Sidhu
Horrible service. Non of the staff willing to help and showing so much attitude. Do not recommend this branch!!!!!!
-
December 2021 by Yoshi Sakashita
Slow and understaffed. Always like that. No intentions of ever changing it. Bank of America customer service has gone down tremendously. They don’t care about their customers. It’s take it or leave it attitude from them. Really hate this brand now.
-
May 2021 by speedyosh
Closed on Saturday’s. Always changing hours
-
March 2021 by Mathew G
Made it very easy for my wife to get her money
-
February 2021 by S Crawford
Bank of America closed my account for no apparent reason , I only used the account to pay bills, and told them the reason I couldn’t put a lot of money in my account I was told it was ok but apparently it wasn’t, the staff was great but BOA is not good business now I have to switch all my accounts. Stressful
-
January 2021 by Shone The King
Best experience ever. Thank you for your kindness. I strongly recommend this location. Kelly is one of the best!
-
November 2020 by Nikki Noreen
I had to go inside because it wouldn't do the trans action, then I found out it did the same thing to other people's.
-
November 2020 by Michael Benson
Awesome ?
-
October 2020 by Lyn Antonio
I called several times but disappointed that nobody can help me
-
October 2020 by Franklin Craddock
This is one of many issues, but the latest. Yesterday I went to close my savings account. The teller said I can give you the money out of it but you need to make a appointment or call the 800 number. 2 800 numbers later that don't work. Call centers closed, with no hrs of operation? I called after 1100am.So now I'm going back to the bank and seeing the manager. This is just a small part of my bad experiences with BOA! Never again! Credit unions rock!
-
October 2020 by Matthew Emanuelsen
Went there for a notary as I have several accounts there. Rude lady would not notarize my paperwork for some odd reason. I went to my insurance agent who notarized my paperwork and told me that I needed to consider changing banks.
