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February 2024 by Michael Bitsoli
Discount Tire has really gone down hill. What first made me a customer was years ago I needed a flat tire fixed so I stopped in, and even though my tires weren't purchased there, they fixed my flat for free. I thought what a great business model. So of course when I needed tires for my car, they got my business. Fast forward to today, I stopped in to have a slow leak looked at on the Goodyear Eagles I purchased at the Woodhaven location and was told they couldn't work on the tires because they were worn. I told the customer service representative that I bought the tires from that location and again was told the tire was unsafe and they couldn't work on them. Never once did he think to check my purchase date, and see if the tires were under warranty or offer any solution. Instead I was simply told they couldn't work on my tire. Well guess what, turns out other companies fix flats for free now and have professional customer service representatives that actually do their jobs. Looks like it's time to give my business to a company who cares.
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February 2024 by Juile Ann Cline
Very helpful
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February 2024 by Rachelle Grimm
If I could give zero stars I would! I’ve been coming here for years bought a couple sets of tires, even gave them an amazing review prior that I have to go back a correct according to today’s standard not past experiences. I was spoken to like I was just a women that couldn’t possibly know about cars and they were right, I was wrong & that was the end of it. Extremely rude customer service from the worker I spoke with & the manager was the most unprofessional, non understanding management I’ve ever spoken with and I’m just appalled & disappointed about the whole situation really.
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February 2024 by AccuSpect Inspections
As a past customer, they fixed the leak in my tire on my new car for free. Not the tires from the past. Nope original equipment tires on different car. I'll absolutely be using Discount tire in the future!Update: Back at discount tire today getting new tires on one of my company trucks. Service was outstanding. Sales rep. was super helpful.Update: Another damaged tire. Screw in the shoulder, new tire ordered. Smooth transaction.Another update: I love the way the crew at Discount Tire treats their customers. I was up in the air over 3 different tires for my wife's Bronco. Travis took the time to help me with side by side comparisons. It ended up the best for what we needed was the least expensive option. And, I was able to get them in from the warehouse, same day! These guys have been supremely professional, every time I need something. They have serviced my company, and family for the past 20 plus years. Never once had there been a discourteous, or inattentive experience.
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February 2024 by Jeremy Nagy
Great service. Had a tire issue and a busy day, they got me right in and replaced all of my tire for me quickly
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February 2024 by Anthony Latta
Had a screw puncture my tire, (snow tire) they were able to get one delivered and installed within 2 hours.
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February 2024 by Tom Medsker
Tires are expensive but the prices here are reasonable and the staff are courteous. It might take 15 minutes of standing in line to get your problem identified and another hour to fix it and $500 to resolve it, but that's the way it is with tire issues.
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February 2024 by Terra Smutny
Love this place excellent service and the best prices.
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January 2024 by Joseph Hrabnicky
The staff is super polite, they’re super quick, the work is great, and their customer service can’t be beat.
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January 2024 by Dominic Nael
DO NOT GO HERE!!!! This place and their service doesn’t even deserve one star. I had an appointment at 10:30 for a tire leak it ended up being a cracked wheel. I came back to get my car after they said it was done and the job was not done properly. They took my wheel and tire after I told them that I would like to keep it. They did not put a new tire on the new wheel like I asked and paid for. I went back inside and told them that they didn't do the job right so they fixed it for me but then when I got my car back the inside of the car and the steering wheel was filthy! I got there at 10:30 and didn't leave till 2:00. There’s no reason my vehicle should come out looking like this. To top it all off I am missing two lug nuts on my tires which were there before bringing the car in!
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January 2024 by Renee V
Always great service. Been using this store almost 18 years
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January 2024 by Keith Cloutier
Great place to get tires!
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January 2024 by Bill - Kathi Rito
Always great service. Bought at least ten full set of tires from them for kids’ and my vehicles. Appointments right on time. Offers a great FREE service to check air pressure (especially during this frigid weather when everybody’s tires are low)
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January 2024 by lady wise
Great service and location.Service staff are very friendly,Patient, knowledgeable and professional. I had outstandingservice. The staff person thatwaited on me took his time explaining the problem with mytires and answering all the questions I had.My front tire on the passenger side had a slow leak. They rep-aired it, for free. Yes People,Discount Tire doesn't charge forflats. Yeaaaaaa can you believeit ?????I am so happy. What a greatservice to the community.Discount Tire has earned a newloyal customer.Thanks to all the dedicatedemployees !!!
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January 2024 by Dominic N.
DO NOT GO HERE! I had an appointment at 10:30 for a tire leak it ended up being a cracked wheel. I came back to get my car after they said it was done and the job was not done properly they took my wheel and tire after I told them that I would like to keep it and they did not put a new tire on the new wheel like I asked and paid for. I went back inside and told them that they didn't do the job right so they fixed it for me but then when I got my car back the inside of the car and the steering wheel was filthy! I got there at 10:30 and didn't leave till 2:00.
