Five Below is a value retailer offering a wide variety of trendy, fun products across categories like Style, Tech, Candy, and Sports, with most items priced between $1 and $5. The store is described as a nice place with cool stuff and is generally very clean. Many customers note that the associates are extremely friendly, helpful, kind, and provide excellent service, with interactions marked by warmth and kindness that can brighten a person's day. However, a common point of feedback involves the self-checkout process. Several reviews mention it is a little weird or super weird that employees insist on ringing up customers at the self-checkout stations instead of a regular register, which made some customers feel uncomfortable. Some felt this defeated the purpose of a self-checkout. Additionally, while the store interior is clean, there is a note that the shared parking lot needs to be cleaned. Occasional issues with items being out of stock were also mentioned.
10/10 for michelle the district manager!!! i had a terrible experience with a 5 below location in canton and she handled it very professionally and went above n beyond to fix the problem and satisfy my needs , she is definitely the person for the job !!!
January 2026
The store was clean. I was greeted as I walked in the door. As I was leaving, I was told to have a great night. Super friendly staff.
January 2026
Good selection but alot of broken items returned to shelves.
