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March 2024 by Nicholas Smiddy
Been a member for over a year now. Overall a very solid gym containing racquetball courts, sauna, free weights, machines, basketball court, and pool. Love working out here but the down side is there's not as many wipe stands so not everyone cleans their equipment after use. Also it gets very busy around the typically hours of 4pm/5pm.
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March 2024 by SmexyMeXy
I've been at this gym for probably around a year and I felt bad about saying something about the ac because I was burning alive but the staff is improving so much they're amazing the front desk lady is an absolute gem of a person the manager is lucky to be building such an incredible team. most of the team... majority needs massive improvements and salesmen skills but can't blame newer workers as they're learning in the process. regardless the lady at the front desk is the #1 Best person in that building always giving the best positive energy everysingle day
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March 2024 by Jerry Daughtrey
I need to spend more time here!
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February 2024 by Franklin Craddock
Great staff, good variety of machines. Clean. Please work on the tv monitors on the treadmills.Please cold patch the parking lot holes and cracks, they are becoming a hazard.Thanks
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February 2024 by Ash Don
Was a member for over 2 years. Never missed or had a late payment. Last day of Jan my debit account was hacked and I had thousands of dollars stolen from my account and was left with an overdrafted account on hold until today. My payment automatically comes out on the 1st so this of course declined. I started receiving calls as early as 7am that day. I explained to the first rep my situation even saying over and over I do not want to cancel. They said my account would be flagged, notated and for me to call when my new card came in so we could collect payment (10 days). I got 3 more calls that day and 2 emails. The next day I had 5 calls. Day after that I had 8 in total. Through the hours of 7am-8pm. At that point I called my home location and again explained and asked if there was anything I could do to make these calls stop. He said the account now has been updated and I won't receive anything else until I call with my new card in 7 days. I got a call 15 minutes later. This woman said "I see here the notes on your account from today and was wondering if that card came in?" I lost it. I explained once more to her and said at this point I will be cancelling since no one can read the notes on my account. She replied "I did read the notes actually, I called for the card but have a good day" and hung up. Needless to say an already very stressful time- LA fitness made it 10x worse harassing their client and blatantly admitting to disregarding their account. I won't be back.
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February 2024 by James McGahhey
Nice facilities and they are clean.
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October 2023 by TazBratGurl
Drop off customer
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October 2023 by Bill Blevins
Been a member for over 8 years....consistently deliver a good gym experience. The rebuilt mens sauna is wonderful. Samantha keeps the running smoothly and is very responsive to members concerns. Really every one works hard to provide a pleasant gym experience. Is the gym perfect, of course not...but its well worth the money.
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September 2023 by Hashim Dar
Had a membership here for a year then finally decided to move on to another gym.This LA is always super crowded in the afternoons, never consistently had all the stair masters working. There was even a time when none of them were even working for 2-3 weeks.Sauna smells really bad. Used it once, never went in again.I’d say that the only plus side is that there is a lot of gym equipment you can use. When it’s crowded though, it really is pointless.
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August 2023 by Den T
Fabulous gym. Clean. Personable staff. But the music is way too loud. Most of your clients have headphones to listen to their own music. No one can hear anything over the music blasting. Just have staff near the treadmills and the floor weights. Even with noise cancelling headphones the music blasts through. Please adjust the volume!
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July 2023 by K Paris
I think I spoke to a guy named mike and young black male with glasses. I do not enjoy my experience I just go there to work out and go home. The gym is over-priced, they fail to explain the costs well to get you to get a membership, not a hospitable environment, and they fail to explain when the recurring payments happen to persuade you to join the gym. At least be honest and have clear communication. This is not what they have at this location just good equipment very poor customer service.
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July 2023 by Lauren O'Neill
I was a gym member when it first opened for a few years and loved it. I recently moved back to the area and rejoined. I wish they would turn up the A/C, especially on the really hot days. Sometimes it's so humid in there, it's hard to breathe and I'm sweating out of pores I didn't know I had! (I know I'm there to sweat and work, but this is kind of next level for the cost of membership.)
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July 2023 by Logan Powell
Gym itself is nice but beware the sales staff here. Asked for our Car keys so we couldn’t leave without signing up when I was a guest. Avoid Lauren, she will do anything for a sale on their fitness trainers.
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July 2023 by Christopher Palor
The training manager/sales lady overstepped a lot boundaries. She's to pushy/invasive. I'd recommend not going to this location.
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June 2023 by Malachi Link
Lauren is one of the best employees at the gym! She helped me pick out a plan tailored to me! If you ever think about going, see her! 10/10 service I’m going to tell all my friends and family about what she did for me!!!