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July 2023 by Bill Blevins
What a pleasant experience. Rented a 100 ft. Sewer snake. It was in stock and worked perfectly. The staff was friendly, professional and efficient. I stated that i know how to use the equipment, he then went over a quick overview of the machine to make sure i understood how that machine operates.He obviously cares about people and wants then to be safe and suceed. Definitely will visit again. Thanks!
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June 2023 by Chrystal G.
BEWARE PULLING INTO THEIR PARKING LOT. This business does not keep up with cleaning their parking lot even down the curbside pickup lane. Last week I visited this store and had a huge nail completely damage my tire. It's been clear since the incident happened that they were refusing to do anything about it. Not even a reimbursement! I am beyond disappointment with Home Depot. We are cancelling our credit card and taking our business elsewhere.
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March 2023 by Devin V.
Rented a truck from the tool rental department here, never had better customer serevive. A guy named Dakota was professional, gave great advice and really took pride in seeing the satisfaction of the customer. Perfect guy for the job
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January 2023 by laura nasser
Helpful advice indeed
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December 2022 by Robert C. Copes
Good job. The Home Depot rules
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October 2022 by Bonnie Argue
I rented a broken carpet cleaner. I made it work to the best of my ability. When I returned it and let them know how hard it was to use….because it was broken, they turned around and charged me an extra $25 to clean it. It had a little bit of dog hair in it. I understand that was a normal charge of you being something back that needs to be cleaned. What really got to me was the fact that it was broken and extremely difficult to use fell on deaf ears…the man didn’t care. I will not return to this location…plenty of other places out there.
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July 2022 by Patty Hatmaker
We have been rescheduled 6 TIMES to have our appliances i stalled! We were scheduled today. they just called and said they didnt the parts in the wearhouse! Every time it's always something! they all blame the delivery company. well get a different one!
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June 2022 by Becky Ryczko Pitts
After calling 3 times, and being told 3 times (supposedly they even called the shipping company to confirm), our washer and dryer were not delivered, so we called a fourth time, and they told us it was never even attempted to be delivered, despite receiving a confirmation text the day before. Now they " don't know what happened or what to do because they can see our account being accessed 4 times, but no documentation was entered" So if you need anything delivered, use someone else. Now they offered us to receiver in 2 weeks (not acceptable since we hauled our old ones out for them to place the new ones). Please don't buy appliances at home depot. You won't get them, and they won't help you.
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June 2022 by Clair Renee V.
Ryan I had quite a list of things to get and we found them at our new homebase Home Depot. If a very friendly and helping guide us directionally and we are satisfied for quality vs quantity.
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February 2022 by Rob M.
Carpet installation nightmare--- Think twice before getting carpet installation... Short version - day of installation we prepared everything for the installers including moving furniture and ensuring carpet was clean. The moment the installers ( Home depot uses contractor CFI ) arrived , you could tell the gentlemen were unhappy with the profession. He tore up call our carpet and refused to haul it away (carpet was on great shape) due to it being dirty. I politely asked why didn't he ask before he tore out all the carpet that he wouldn't be able to haul it away. He immediately became upset and literally left the job with my house tore apart ,carpet rolls in front of the yard and new carpet not installed... We were left like this for over a week. No support from Home Depot corporate down to the local store. For the nightmare we were offered $200... I would not recommend Home Depot for carpet installation.
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November 2021 by Scott Bell
They have all the tools u need, to rent. Easy peasy, fair prices too...cheaper than anyone else around here.
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September 2021 by Bill Bastin
Good people, very helpful, very knowledgeable
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April 2021 by Jim S.
Ordered a Door there in September 2020. The took the money and still no door. Management not help and forget trying to get a hold of corporate as they do not answer also! March 5th out $1000 and HD will do nothing. Shop somewhere else. Once a great company is now dead.
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September 2020 by Samantha R.
Horrible customer service! Everyone stands around and talks to each other and offers no help! Young kid behind the paint counter was unhelpful and moved at a very slow pace! Will never go back.
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June 2020 by Tim E.
Worst experience ever today. Purchased some deck stain a few days ago no problem. Came in today to get some more. Asked the paint department for assistance and an older woman was rude and condescending towards to me. I asked if any was going to come in stock and if she could look of another store had any. She told me no and refused to look if any other store had this item in stock. She told me if they were out then everyone was out.
