Cycle Connection, located in Wyandotte, Michigan, is dedicated to providing high-quality bicycles and services to the Downriver community. The shop offers a product lineup known for its performance and value, supported by a service department staffed with factory-trained technicians who boast nearly thirty years of combined experience. The business prides itself on a passion for cycling and strives to meet customer demands for service. However, customer experiences have been mixed. Some reviews highlight concerns about the quality of repairs and the pricing structure. One customer reported feeling overcharged for labor on brake repairs and expressed dissatisfaction with the service, noting that critical parts were not properly reassembled, which could have resulted in safety issues. This negative feedback contrasts sharply with other reviews that praise the shop for its friendly atmosphere, good prices, and the owner's approachable nature. While Cycle Connection aims to be a go-to destination for cycling enthusiasts, potential customers may want to weigh the mixed experiences regarding service quality and pricing before visiting.
Great locally owned bike shop with a friendly and knowledgeable staff. Wouldn’t hesitate to send someone here, the mechanic and service here are top shelf.
October 2025
The had great customer service they new what was needed they didn’t try to use me it was a great experience
June 2025
Very friendly staff with excellent attention to detail. I have came here a few times and they always seem to deliver high quality work at an affordable price. That’s why I keep coming back.
