-
January 2024 by Holli Lee
Very friendly and family oriented! Quick & thorough. I will continue using them for my windshield needs. Courteous, respectful and honest!
-
December 2023 by June Julian
Fantastic service. Gino was very professional and explained the chip repair process. I won't hesitate to use them again.
-
November 2023 by Joseph Michael
car window got smashed in they fixed it for an affordable price and even cleaned up the glass that was in the car i didn’t get to, fast and easyService: Auto side window replacement
-
November 2023 by Nabeel S.
Fixed my car windshield fast and professionally.
-
June 2023 by Bill Bastin
I just bought the car , it was clean, when I got it back, dash was dirty, floors were dirty, where they stood on the kick plate was dirty whit boot prints. Not happy.
-
May 2023 by Emily Jane
Got me in and out and explained everything perfectly. Thanks for the speed!
-
December 2022 by c snelly
Got new glass. Took about 2 weeks to get in. It has not leaked this far!
-
August 2022 by Kathleen Collins
Very polite experience fantastic, very professional and felt good about leaving my car at Simbol to be fixed. even cleaned tape markings of my car. That was a double plus. It was a notable experience nice friendly down earth reality people. That's AWESOME in my book. Been going to Simbol for numerous years. I would not change anywhere else. Because they r Top Notch..
-
June 2022 by Chris Rosen
Make sure you tell your insurance company to use these guys!!! Unlike Safelite who might seem more professional, they don't care about you for a second. Gino at the Wyandotte location will take care of you and will stand behind the work he does. Simbol is a preferred network provider for windshield replacement for USAA. I'm sure they are also for other auto insurance companies. Safelite is the "preferred" company USAA uses, but after the last time they replaced my windshield and it leaked and before I had a chance to get it back in to make a warranty claim (2 months later when it really started leaking), I got a small chip in the window, so they refused to replace it and told me I'd have to file an all new claim for a new windshield. Never again Safelite, never again. From now on I'm taking my cars to Simbol. Safelite also wasn't willing to cover any of my deductible, Simbol covered $100 of my deductible, which left me paying only $50 for a new windshield.Service: Auto windshield replacement
-
March 2022 by Pamela Saenz
This place is extraordinary. Fast, friendly service. They were recommended by the Ford dealership for windshield replacement. Got a quick appointment, waited while they worked, and was out in less than an hour. They exceeded my expectations. I give them my highest recommendation.
-
November 2021 by Anthony Blair
I expected quick service as that’s how it was perceived over the phone. Called to get my work scheduled, they had to order the windshield took about 4 days. No big deal.They scratched the tint so they held off for an additional 2 days. Not a huge deal accidents happen.They finally come out for replacement and Gino almost broke my center console, coughing all over my dashboard, console, radio area. Tried to put that aside.Very aggressive tactics for OEM windshield removal. Used no special tools or tactics. Seemed unprofessional.Asked ME for MY vacuum to clean THEIR mess. Didn’t have the audacity to at least wrap up the cord.Installed a trim panel incorrectly. (They’re impatient) cannot fix unless windshield removedTold me to take the car to the dealer to glue a door mirror on. (They already had the adhesive so why couldn’t they) I did it myself…They charged me 3hrs labor but only took 40mins for the windshield install. I understand flat rate pay but at least do quality work.Went back for a single window to be tinted. Didn’t even cut the tint properly, still installed it.Didn’t know how to remove the door panel…Chewed my trim up with picks and pry toolsCross threaded my screws with an impactHad to spend my Friday night fixing the threadsWent to pick up the car and they didn’t install the door latch cable correctly so when I tried to get out of the car the inside handle didn’t work. Mind you I was still in the simbol parking lot had to climb through the passenger seat To get outGino says it’s Friday he wants to see his family. Ok. Blows me off and never returned my phone calls. The youngest worker there was the only one who was understanding and wanted to fix their mistakes. Gino and his right hand man didn’t want to do anything about the situation just tried to defend their low quality work.Look at the pictures of how I got my car back. Look at the messed up threads compared to after I cleaned them up.Look at the gouge marks and broken plasticLook at the gap of no tint on the windowThe young kid worker is the only one who cares about the work he does. Gino and his buddy don’t care. Just turning numbers.Very unprofessional overall10 out of 10 WOULD NOT RECOMMEND.Went inside 4 times to get the issue resolved. Nothing… even tried to use their restroom on one of those visits at 930am and the toilet was clogged as can be a nasty mess.I should’ve known they were unprofessional when they had broken glass on their own building for over a month lmao. Shop was a total mess dusty as the Packard plant. What a joke of a facility. This location is a disgrace to auto accessory installers. Hopefully the young kid takes his job to the next level by working for a quality shop. I wouldn’t even bring a winter beater to these guys. Let alone a daily.
-
August 2021 by Nick Phelps
They did a really good job on the install but managed to put a little dent in my fender I noticed when I got home but I have no way to prove it wasn't already there I'm SOL
-
June 2021 by Cheryl Bachman
Very friendly went over everything with me haven't got the car back yet should be soon had both windshield replace in a 65 Mustang
-
February 2021 by Southpaw77
Excellent work. Finished up a winshield and my back sliding window on my Ranger in 2 hours plus fixed my remote start. Excellent work and a great cost. Would recommend getting any window or remote start work done there.
-
February 2021 by Russell Chenevare
They are good people do good work
