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August 2025 by Jodie Walker
Very informative and helpful.
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August 2025 by Diana Hayes
I should have to the longer drive to the Taylor location…smh. The clerk Employee ID 190796 is rude and very condescending. You ask a question she becomes sarcastic and rude without giving a straight answer. It was mind blowing to experience and I pray that she recognizes the error of her ways soon.
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August 2025 by Brian Neubecker
Staff is hit or miss dude there today was helpful. The lady on the otherhand was condescending and rude.
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August 2025 by craig reedy
Why would you charge your customers 3 dollars to print out a ups shipping label. Seems counter intuitive to your business.
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August 2025 by Kathy Moss
I have used this store many times and the workers are kind and efficient.
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August 2025 by Detroit Reviews
I don't think a lot of these people leaving bad reviews understand that this store is owned by a mom and pops, not the multi billion dollar UPS corporation, lol. Two different companies. THAT'S why they charge to tape YOUR boxes that YOU are responsible for. If they taped everyone's boxes for free, they'd go out of business and you'd have nowhere to return your multiple Amazon returns (that the company was forced to take and makes PENNIES on), which would affect your extreme shopping addiction. And did you know MOST of your Amazon returns go to a landfill? They're not resold. They go to the trash. The carbon footprint you are leaving behind, to get the items to you, to get them back to Amazon, and then to have them shipped to a landfill is MASSIVE. Don't act like you care about the environment. And if you're sharp enough to create an Amazon account, and make a purchase, then your able to figure out how to set up an Amazon return without demanding a UPS store employee hold your hand through it! They do NOT work for Amazon and DO NOT get paid to do that. In fact, no one should be touching your filthy phone for health reasons AND the liability risk. I'll leave with this: READ THE DIRECTIONS. If your return says customer packed, have it boxed and taped up, or be willing to pay for it. If it says no box no label, for God's sake, bring it in without a box, please and thank you. From a fellow customer who watches you badger these kind employees on a daily basis.
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July 2025 by Crystal B
Horrible customer service. Rude and disrespectful employees.
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July 2025 by Tarek Abou
If you are looking for the worse service UPS store location with rude and grumpy people, this is the one.
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July 2025 by Sandra W.
The gentleman behind the counter was kind and respectful. I’ll be back.
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June 2025 by nichole hoye
Miserable, rude, ask if they had a garbage for a box, they stated there garbage was full. UPS store in Wyandotte
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June 2025 by juan ortiz
Just returned an item from Amazon. Employee who took care of me was kind and fast, return literally took less than 5 minutes. Didn’t charge me anything either.
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June 2025 by Julia
Miserable staff with crappy services sums it up for me. Too bad we can't rate them a minus 20. The owner can't be much better temperament as he hires the same kind of awful people time after time. Considering making the drive to the Woodhaven store just to avoid dealing with these ingrates!
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June 2025 by Cheryl White
I like the convenience of using UPS. I took off a point because the clerk charged me for packing when I brought the item pre packed with free label for an Amazon return.
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May 2025 by Barbara Mcgregor
Did not know that I could mail back a package. Melissa told me about this service.
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May 2025 by Felipe Soria
The employee were very helpful with the return I had from T-mobile.
I needed assistance with the E-mail and show me how to successfully transfer the label for the return
