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November 2023 by Alondra Bricio
They did such an amazing job, as of now everything looked good in my part, the rep was amazing & did an amazing job relating to us. Appreciate him. Unfortunately I forgot his name.
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November 2023 by Dan Manciu
I received the best customer service at this store. I never realized what my iPhone can do until James L Sheckler treated me like family. I would also like to thank you for the deals on accessories I love my new phone case thank you so much I will be back big guy
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November 2023 by Amy
I lost my phone this weekend. Christian got me taken care of and he was so nice and helpful. These days losing your phone can be pretty scary; But with Christians help I knew that things would be taken care of and everything was. Thanks Christian!!! Keep up the good work!
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November 2023 by Miguel Quintanilla
Mason and and his team absolutely crushed it with helping me activate my new iPhone! Jacob was great and professional with helping my pick it out and getting me rolling.
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November 2023 by Stephanie Fuller
I had great customer service! James was very patient and polite with all my questions.
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October 2023 by Yolanda fernandez
Wonderful job! Christian helped me after I had gone to the Rockford location and had a horrible experience. The Rockford location didn’t even take time to look at my account so I could turn in my phone after I did an upgrade.Christian helped me in less than 10 minutes turn in my phone that I needed upgraded. All with a smile and great attitude.
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September 2023 by Chris Nylaan
Very helpful! I was welcomed promptly, my phone issues were resolved quickly, and I will definitely return again. I very much recommend this location.
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September 2023 by Adrianna Stack
Christian was very helpful in helping secure my new phones for my entire family. Very patient, funny, and helpful! Thank you Christian! I recommend this location and Christian to everyone thinking about stopping in.
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September 2023 by Charles Patterson
Chris was very helpful, friendly, save us money and time on shipping our trad in. Gave tips on how to work different apps on our new phones.
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July 2023 by aimee
This location is always a pleasure to visit, the clerks are so kind, knowledgeable and efficient. I went in to pay a bill but next time I need a phone I will go back to this store. Great experience!
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July 2023 by haleigh melville
Came in with my work phone to be fixed at the 28th at location. Chris M & Tyler got the job done very quick and we’re very easy to work with. I was in and out. Thank you guys!!
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June 2023 by Ashley Carr
We went in there to switch my line from T Mobile and Tyler got us in and out there the fastest I’ve ever experienced from a phone service provider. Incredibly friendly, quick and efficient service. He knew exactly what we needed and explained all the “disclaimers” about what we signed up for. He also was very convincing on the upselling to the newest model phones for each of our lines, we may have said no for the time being but we are thinking about future upgrades now ! Just outstanding service.
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June 2023 by Robert Mullins
A young gentleman helped get my phone work after taking it to another at&t store gave up on me, he tried a new Sim ca4d and it also did not work and he took a photo of a bar code for it to save it to the phone and now works perfect I know where to bring any other issues I may have with my phone in the future, Thanks so much.
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May 2023 by Melissa Vader
Came in to purchase an iPhone SE. Salespeople told me there was a sale on a different model for $10/month for 36 months + $35 activation fee which comes out to the same price as the SE but with double the storage. Sounds great!!! Turns out that the phone was twice the cost of what they told me so not only am I paying $20/month for a total of $360 more than I thought I'd be paying over 36 months but they also signed me up for additional insurance and a phone upgrade feature which totaled to be $33/month more than I was told I would be paying. 1 star for the dishonesty 0 stars for me for not sticking to my guns 2 stars overall because at least I like my phone even though I'm paying twice as much as I wanted to for it?
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May 2023 by Xyber Draco
My phone not only still has the same issue "cannot receive messages from some people" now, I only have 1 or 2 bars compared to 3 or 4 bars before the SIM replacement.
