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February 2024 by John Addington
Great prices
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February 2024 by trish dagle
Not a fan. The new policy to check cards after you have shopped and before you check out is incredibly inconvenient. The two young men who wanted to check my ID were patronizing and demeaning. I felt ganged up on and was obviously frustrated because I had yet to experience this new protocol. I was told "ma'am you need to calm down." I never raised my voice. I was just confused. I've been in retail Mgmt for over 25 years and I know customer service. This was not Ok. At the least check customers cards BEFORE they spend an hour shopping. Train your employees to deal with a frustrated customer. Here's the way it should have gone. " Good afternoon ma'am. We have a new policy to check membership status before you check out. I'm sorry for the inconvenience. May I see your ID so we can move you along to check out. It will only take a second. Thank you for your time and for shopping with us today. ". Not difficult.
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February 2024 by Ann Trombly
I love this place too much. They get all of my extra money ha
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February 2024 by steve brandl
Really good chicken pot pie
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February 2024 by Dawn Simmons
Awesome employees!! Great place to shop!!
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January 2024 by Alice K.
I have been a frequent visitor of Costco and this visit exceeded my expectations. We came for our yearly vision test and were pleased with the examination. The staff in eye class department was able to locate the same glasses that that I had purchased the year before even though they were not on display.
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January 2024 by Caleb Jones
Great customer service
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January 2024 by steven judd
We are lucky in kalamazoo. The design of this costco is terrible.
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January 2024 by Micaela Ayers
Figs! They have the best dried figs ever! Other favorites include the salmon, the Sanders Sea Salt Caramels, and the croissants. I sometimes stop in for just a slice of the food court pizza. And the experience is worth the membership fee.
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January 2024 by Ames
Always clean, mandarin oranges were past their prime and some were moldy, some veggies were past prime, staff was kind of dull. I am not so sure. This location appears to be declining.
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January 2024 by Chuck Rinehart
Only 1 visit could not get what we wanted it was a rotisserie chicken they were sold out ! Bought soup instead.
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January 2024 by Brian Buchanan
Too few, small, picked over, and huge gas lines, smaller grocery stores are more convenient.......
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January 2024 by Nancy Solis
I am a Costco fan, however my experience today might challenge that. I knew I would be traveling from Grand Rapids to Holland today, so I scheduled my tire rotation for 6pm. With the blizzard coming, I tried several times to call and reschedule my appointment online. No luck with either of these. I showed up at 4:30, and said I had a 6pm appointment, but was wondering if I could get in earlier. (they do advertise walk ins welcome) no problem! I shopped a little, and then waited by the tire area. I heard a lot of chatter amongst the staff that there were several cancellation’s because of the weather. When it got to be 6:30, I asked someone at the desk if it’s normal to wait 2 hours for a tire rotation. Despite telling him that a woman (at the tire desk) told me I would get in sooner, I got nothing but excuses. “Well it’s busy this time of the year” “you can expect to wait 90 minutes from your scheduled time,” etc etc. I was beside myself! By the time I was handed my keys, it was 2 hours and 20 mins. And then the dude told me that on paper, it looks like it took 2 minutes. Despite free tire rotations, I’m positive I cannot go there again!
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January 2024 by Laura Noorman
Everything u need hete,! Very cheap place! We love the pumpkin pie for $6 which are huge!
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January 2024 by Dorothy Popma
Very busy but got checked out fast. Very nice cashier.